Senior Customer Business Manager

Senior Customer Business Manager

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

In this role, you’re responsible for the development and execution of the joint business plan for K-C’s Baby Child Care (BCC) business at H-E-B.  Delivery of the JBP is in conjunction with category, finance, shopper marketing, digital as well as other key K-C capabilities working in step with HEB’s buyer and leadership team.  You'll maintain relationships and for the implementation of K-C brand strategies and tactics with the customer. Critical in this role, is to comprehend overall corporate, sales, trade, marketing and general business objectives to ensure contribution, trade management, volume and growth profit objectives are met. Candidate ideally is located in the Austin, San Antonio or Houston, TX area.

In this role you will:

• Lead the total team to work with the one voice mind set (we win together: Category Management, Account Management, Shopper Marketing, Shopper Insights, Finance, Digital Engagement and Sales) to develop and execute an Omni-channel JBP that delivers our financial goals and metrics (JBP & K-C targets)

• Drive the development and execution of best in-class DPSM (distribution, pricing, shelving, merchandising) programs that support category and K-C growth strategies

• Develop and deliver insights and plans that successfully execute national plans to deliver share growth

• Track progress of key objectives through an analysis of business performance and develop corrective actions to close gaps to JBP goals

• Identify areas where the team can streamline and simplify to focus on the highest value activities

• Seek out opportunities to deliver on strategic priorities for the future (Line Review, JBP, Innovation Summits etc.)

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

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About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

To succeed in this role, you will need the following qualifications:

• Bachelor’s degree and 4+ years of progressive exempt status experience in sales, business, customer management, and customer development

• Proficient in customer, category and trade management

Preferred:

• CPG industry experience and K-C customer/retailer account/s experience, ideally working with H-E-B as your customer

• Proven record of exceeding sales objectives

• Knowledge of forecasting, supply and demand experience, and shelf reset experience

• Solid skills in Excel & PowerPoint

• Experience in Sales, building excellent relationships, excellent oral, verbal and written communication skills, results and strategy orientation, business intuit