National Account Manager

Job Type Full-time Description

We’re looking for a motivated and results-driven National Account Manager to drive new sales growth throughout our strategic customer partners. This is an exciting opportunity to join a growing team for the largest apparel decorator in North America. The ideal candidate brings a comprehensive understanding of Print-on-Demand, integrations, and webstore service platforms, along with the ability to identify and cultivate strategic partnership opportunities. If you are passionate about sales and energized by helping customers leverage modern ecommerce and fulfillment solutions, we invite you to join our team.

What sets us apart?

• Competitive compensation plan, base salary, and annual incentive
• Health Benefits: medical, dental, vision, short term and long- term disability and wellness programs
• 401-k plan with company match
• Comprehensive Paid Time Off and Holidays
• Collaborative and Innovative work environment

COMPANY OVERVIEW 

Vantage Apparel is the nation’s top source for custom logo apparel, serving as the premier choice of renowned global brands. Established in 1977, we have consistently demonstrated B2B innovation in the promotional apparel industry and earned the prestigious designation of one of the “Best Places to Work” in our field. In 2024, our commitment to excellence in apparel decoration was underscored by consecutive securing the 29th PPAI Gold Pyramid award for embroidery, consistently recognized in ASI Counselor® Magazine’s Top 40 company, and the PPAI Gold Pyramid for Marketing content. These honors affirm our persistent dedication to setting industry standards.  

 

ROLE HIGHLIGHTS

The National Account Manager plays a crucial role in fostering relationships and expanding market share among our largest customers. This position collaborates closely with Field Sales, Product Development, Merchandising, Marketing, and Operations to ensure the successful execution of key initiatives. The ideal candidate brings a strong background in strategic account management and is passionate about delivering impactful product presentations, optimizing assortments, providing insightful art recommendations, managing timely order entry, and ensuring accurate and efficient order fulfillment.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Drive sales growth within strategic accounts while maintaining healthy gross margins.
• Engage with C-level executives to influence purchasing decisions and ensure effective execution of buy plans.
• Develop revenue projections, monitor account performance, and track results against budget goals.
• Leverage expertise in print-on-demand, integrations, and webstore platforms to identify partnership opportunities and lead new integrations with internal stakeholders.
• Oversee and coordinate strategic account communications, ensuring accountability across the Field Sales team.
• Lead biweekly business planning meetings with customers to align on objectives and priorities.
• Ensure seamless internal coordination by keeping teams informed of key account activities.
• Own and manage pricing structures for key accounts.
• Analyze POS and market data to identify trends, evaluate performance, and uncover growth opportunities.
• Maintain awareness of industry trends, competitor offerings, and emerging market opportunities.
• Identify, implement, and optimize technological solutions to strengthen partnerships with strategic accounts.

Requirements

Ideal Candidate Profile

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

• The ability to collaborate as a team player and interact successfully with people at all levels within and outside of the organization in support of larger goals and objectives.
• Excellent organizational skills with and attention to detail.
• Exceptional verbal and written communication skills.
• High level of professionalism in communication, attitude, and teamwork with customers, peers, and management. 
• Knowledge of the promotional products industry, including its business model, pricing structures, key companies, and professionals, is preferred.
• Proven ability to communicate creative solutions with confidence, clarity, and ease.
• Travel: Required, approximately 50% of the time

EDUCATION AND/OR EXPERIENCE COMPUTER SKILLS

• Bachelor's degree (B. A.) in Business Development or