Senior Product Manager

About Priority:

Priority Technology Holdings, Inc. is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter.

We achieve this through the Priority Commerce Engine, an innovative platform that combines

payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities.

At Priority, we're driven by results. We expect our people to be known for results - bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive.

About the Role:

The Senior Product Manager plays a critical role in shaping and delivering high-impact payments products that power Priority’s platform and customer experiences. This role owns complex product initiatives end-to-end, blending deep customer insight, business strategy, and strong technical acumen to deliver scalable, compliant, and reliable solutions.

You will lead product discovery through delivery, working closely with engineering, design, operations, and go-to-market partners to solve ambiguous problems and translate them into clear, actionable outcomes. This is an opportunity to build world-class payments capabilities while driving meaningful business and customer impact.

Responsibilities:

• Champions the voice of the customer by developing a deep understanding of customer workflows, pain points, and jobs-to-be-done within payments and financial operations.

• Anticipates friction across the customer journey and proactively designs solutions that improve experience while delivering measurable business value.

• Gathers insights from customers, data, and internal stakeholders to identify opportunities and shape a product roadmap aligned to product vision and business strategy.

• Contributes to defining and evolving product vision, applying a culture of experimentation, measurement, and learning to validate opportunities and demonstrate impact.

• Leads complex, cross-functional product initiatives from concept through launch, balancing speed, quality, and innovation.

• Translates insights into clear, prioritized requirements and product artifacts, validating assumptions with data and maximizing outcomes.

• Partners closely with engineering to break down work, evaluate trade-offs, manage dependencies, and optimize delivery cadence using agile methodologies.

• Collaborates with design, technical writers, QA, and global teams to define solutions, plan releases, and deliver products predictably.

• Provides clear communication and progress visibility to leaders and stakeholders, aligning teams around shared goals and outcomes.

• Engages directly with customers, operations, and go-to-market partners to ensure solutions are viable, usable, compliant, and ready for adoption.

• Owns the product lifecycle across multiple domains, from discovery and UX through roadmap management, launch planning, and post-release iteration.

• Upholds and continuously improves SDLC, operational, compliance, and audit processes.

• Mentors and supports product management teammates, contributing to stronger practices, skills, and execution quality across the team.

What Success Looks Like:

• Product initiatives are delivered with strong ownership, quality, and consistency, meeting customer and business object