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The Associate Director, Product Management Conceives of, develops, delivers, and manages products for customer use. The Associate Director, Product Management requires a solid understanding of how organization capabilities interrelate across department(s).

Lead a dynamic team of product management professionals dedicated to advancing clinical operations and technology solutions. Drive the strategic roadmap for the clinical vertical, ensuring alignment with organizational goals and continuous improvement in customer experience.

 

Key Responsibilities 

Team Leadership & Development 

• Inspire, coach, and mentor a team of 10–15 product professionals, fostering a collaborative, innovative, and high-performance culture. 

• Champion professional growth and skill development, ensuring team members reach their full potential. 

Roadmap Management 

• Own and evolve the product roadmap for the clinical vertical, collaborating with senior leaders to ensure strategic alignment. 

• Prioritize initiatives based on business impact, customer feedback, and market trends. 

Stakeholder Engagement 

• Build and maintain strong relationships with internal and external stakeholders, integrating their feedback into product strategy and decisions. 

• Serve as the primary point of contact for key clinical products, representing the team in cross-functional forums. 

Customer Experience & Continuous Improvement 

• Analyze customer feedback and clinical outcomes to identify opportunities for product enhancement and innovation. 

• Lead initiatives that improve customer experience and operational efficiency, serving as a catalyst for ongoing improvement.  

Product Delivery & Execution

• Guide the successful execution of product development projects, including scope definition, resource allocation, risk management, and implementation. 

• Collaborate with engineering, design, marketing, sales, and clinical teams to ensure coordinated and successful product launches. 

Performance Measurement 

• Define and track key performance indicators to measure the success and impact of product initiatives. 

Use your skills to make an impact
 

​Required: 

• Bachelor's Degree in Business, Healthcare, or related field. 
• A minimum of seven years of proven experience in product management, with a track record of delivering successful products to market. 
• A minimum of four years leading business transformation efforts with focus on operational efficiency and strategic change management.   
• A minimum of three of demonstrated leadership experience, including partnering with senior leadership on strategic initiatives. 
• Experience in a clinical or in-practice role (e.g., Center Administrator, Front Office, Scheduling, Medical Assistant, Physician, or Physician Extender). 
• Two or more years of super user or equivalent experience with leading Electronic Medical Records systems. 

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