Team Member Relations Advisor

 

Work Location Type: Remote 

 

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

 

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

 

Compensation

The anticipated base pay compensation range for this position is $66,500.00  to $110,800.00.  This position is eligible for participation in our short-term incentive program in accordance with the terms of the applicable plan.

 

The range provided is not a guarantee of compensation.  The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.  The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. 

 

Position Details:
The Team Member Relations Advisor is the expert for situations related to driving the team member experience, leadership philosophies, and company culture within assigned business groups. Reporting to the Senior Manager of Human Resources, the Team Member Relations Advisor works with HR leaders and business groups to create proactive solutions through people. It focuses on applying people data/analytics from engagement/ new hire/ exit surveys; ethics and employee relations cases to predict trends, influence people strategies, and form unbiased points of view. Desired outcomes of this role will include:
•    decreased team member experience variation
•    increased leader effectiveness
•    higher team member engagement (and higher business performance/ global growth as a result)
•    positive employee relations/ direct dealing
•    inclusion (in partnership with DEI group)
•    mitigation of talent risks
•    Improved proactive performance coaching and performance turnaround

The Team Member Relations Advisor provides valued strategic consulting level guidance through ownership of standard global employee relations processes improving the team member experience and is the primary contact for line level leaders and team members across the enterprise. You will function as an expert and will coach local team member, leaders, and HR teams through deployment and adoption of best practices in these specific global processes. You will ensure standards of excellence in deliverables, interactions and results.

You Will:
•    Conduct assessments, audits, investigations, performance improvement, policy interpretation, case management, metrics and system reporting without error.
•    Partner with the aligned HR Business Partner and the HRIS/HR Business Intelligence team, review established set of team member experience success measures for departments of responsibility to reduce variation in the team member experience, ensure minimal risk and exposure to the company and create continuous improvement to processes.
•    Operate as a global COE with ownership over one of the following processes: performance improvement, investigations, team member experience assessment, and policy development/interpretation and ethics hotline responses for Grainger
•    Consult, counsel and teach partners ways of resolving team member issues that are supported by our guidelines, mitigate risk and achieve optimum team member experience.
•    Provide coaching to managers regarding team effectiveness, their employees' performance and help create development and improvement plans.
•    Ensure leaders build capability to lead teams by managing performance and increasing regular documentation and quality conversations.
•    Demonstrate consultative approach and influence all levels of HR and business management and be effective at quickly developing working relationships.
•    Work with organizational