WFH Client Support Agent

Job Description:

We are seeking motivated and customer-oriented individuals for a Client Support Agent position. This is a work-from-home opportunity, offering flexibility and the chance to build a rewarding career while helping clients navigate their insurance options. You will engage with both prospective and existing clients, providing excellent service and support in a fully virtual environment.

What You’ll Do:

• Communicate with clients via phone, email, and Zoom to understand their insurance needs
• Assist clients with the enrollment process and explain available insurance options
• Address inquiries and resolve client issues in a timely and professional manner
• Maintain accurate records of client interactions and updates
• Collaborate with team members to ensure a seamless client experience

Qualifications:

• No prior experience needed—comprehensive training provided
• Strong communication skills and a customer-focused mindset
• Ability to multitask and manage time effectively
• Comfortable working independently in a remote setting
• Basic computer skills, including familiarity with Windows software and Google Drive
• Reliable, punctual, and self-motivated
• Must have a Windows Laptop/PC, internet access, and a working camera

What We Offer:

• Fully remote position with a flexible schedule
• Uncapped earning potential with performance-based incentives
• Warm leads provided—no need for cold calling
• Comprehensive training to help you succeed
• Access to top agent performance incentives and rewards
• Membership in OPEIU Local 277, enhancing your career growth and networking opportunities

Please note: This position is only open to U.S. residents and citizens. Candidates must be legally authorized to work in the U.S.