Manager, Client Insights (Hybrid: Lake Forest, IL)

Client Insights Manager, Lake Forest, IL

This role has a Hybrid work schedule, on-site in Lake Forest, IL approximately 3 days/week.

Let’s be unstoppable together!

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com.

What will you be doing?

As innovators in Big Data, Circana seeks passionate client advocates with strong analytic skills to advance solutions that best build the client's strategic vision. The Foodservice Team at Circana works with some of the most innovative companies in the industry. This role reports to the Executive Director in Client Development and will contribute to our clients' engagement, satisfaction, and growth by providing value-added insights for decision making. The position provides the opportunity to make an impact, leveraging fact-based insights and analysis, while developing the knowledge and skills required for continued success in market research solutions.

Job Responsibilities

• Serve as the primary contact for the functional groups at the client.
• Provide on-site response to data requests and technical issues and provide support for analyses.
• Ensure high client satisfaction is maintained through delivering value and insights.
• Create tools and reports that efficiently use data in customized deliverables using Circana's proprietary software and other appropriate methods.
• Accurately interpret data and incorporate industry knowledge to deliver actionable insights in a client-friendly format as appropriate for the audience
• Manage and track projects from initial request through completion.
• Consistently demonstrate the ability to answer questions and provide insights about strategic and tactical client issues.

Requirements

• 5+ progressive years of experience in marketing and sales with a premier Consumer Packaged Goods (CPG) or marketing analytics company
• Ability to interact proactively with all client levels, set and manage expectations, and articulate information effectively.
• Demonstrated expertise in translating point-of-sale (POS) data and analysis into relevant implications within the CPG industry.
• Knowledge of the Foodservice, Consumer Packaged Goods, and/or Retail industry. Working knowledge of category management is preferred.
• Capacity to communicate effectively across varying levels and build collaborative relationships.
• Strong organizational and project management skills, diligence, and solutions-oriented
• Willingness to work on-site at the client location three days per week.
• Solid proficiency in MS Office, especially Excel and PowerPoint
• Bachelor's degree
• Willingness to travel (typically <5%)

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position can be located in the following area(s): Lake Forest, IL (Tuesday through Thursday)

 

Prospective candidates may be asked to consent to background checks (in a