Solutions Engineer - Senior

Join us as a Senior Solutions Engineer for remote work across the Americas. Lead warehouse optimization and automation strategies, applying your expertise to shape solutions and drive continuous improvement. If you're a results-driven engineer with strong communication skills and a passion for innovation, let's redefine the future of logistics together. 
 

 

JOB PURPOSE

This role will be responsible for supporting the company's future and existing operations, meeting project deadlines and proactively manage customer and stakeholder expectations by following the Launch Engineering governance process in the Americas’ region.

As Solutions Engineer you will be responsible for leading the development of a design package that may include material flow diagrams, facility layouts, material handling equipment designs, automation designs, storage media designs, process designs, and slotting along with calculations for Labor and MHE requirements.

 

KEY ACCOUNTABILITIES

• Analyze client data to understand Order profiles, Storage profile, SKU profile and Velocity profile
• Perform engineering calculations to determine Storage requirements, capacity calculations, Facility sizing, Material Handling requirements, CAPEX etc.
• Support the development of proposals (RFPs) with technical content for proposals, Present solutions to potential clients. Lead new project implementation and support design from concept to detailed plans for implementation
• Use AutoCAD or other software’s to create detailed warehouse layouts.
• Assist with developing projects, improvement, or current/future state proposals or presentations for customers or management; provide information and develop reports as required.
• Assist with identifying and delivering project milestones, communicating with stakeholders, removing obstacles, and ensuring resources are available. Conduct joint planning sessions with clients.
• Develop or recommend standard operating procedures, work instructions, and related materials. Perform work, time, and efficiency studies, talk with supervisors and employees, and discuss with customers to understand operations. Ensure processes and operations comply with applicable laws, rules and regulations; seeks advice and interpretation when required.
• Stay updated on advancements in aerospace, industrial technology, industry trends and regulatory requirements to continually improve solutions.

 

OTHER

• Responsible for the management and leadership of an engaged team, promoting collaboration and ensuring that each is developed and evaluated against goals and objectives which are aligned, specific, measurable, attainable yet challenging, realistic and time bound.
• Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviours in harmony with DP World’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies

Perform other related duties as assigned

 

QUALIFICATIONS

• Bachelor’s degree in industrial or mechanical Engineering or logistics; Master’s Degree in related field, preferred.
• Knowledge of AutoCAD, Visio and Microsoft Office Suite is must
• Knowledge of Time Study Measurement (Most) is plus
• Introduction to Tier 1 and Tier 2 WMS software (like Manhattan, Red Prairie, SAP) is preferred

 

EXPERIENCE

• 2+ years of Solutions Engineering experience in a supply chain management, logistics, warehousing, or a related field
• 1-2 yrs. of experience in Aerospace, Agricultural/Industrial equipment or warehousing

 

SKILLS  

• Strong communication skills - You are an exceptional listener.  You communicate clearly.  You write exceptionally well, and you speak eloquently. You can explain just about anything to anyone.  You’re comfortable on the phone or to groups of people – at any level.  You are incredibly tactful when delivering the facts.   
   
• Problem solving - You enjoy solving problems.  Getting to the root cause.  You love taking on difficult challenges and finding creative, innovative solutions.  You don’t get flustered easily.  If you don’t know the answer, you’ll dig until you find it.

 

• Detail oriented - You pay strong attention to the details as it is one of your core qualities.  As far as you are concerned, anything worth doing is worth doing right, every single time.  You stay focussed and nothing falls through the cracks on your watch. 

 

• Exceptional critical thinking skills: you can identify gaps in logic and underlying causes of issues; You think on your feet.  You like learning new things, and you can learn quickl