Sr Coordinator, Experience

Who We Are 

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable. 

We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve.   

The Need 

For over 25 years, IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade, IJM’s Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence, we are seeking a Senior Coordinator, Experience. 

The Senior Experience Coordinator position is responsible for championing the culture at IJM by giving leadership and support to the Arlington Office and Experience Team. This includes space management and related communications, project coordinator for employee experience initiatives, procurement and supply sourcing and vendor management, internal event support for in-person and remote employees, onboarding and training new staff, and budget support. This position interfaces frequently with internal and external stakeholders. 

This position is based in the Washington, DC area and is available to be hybrid (onsite Tuesdays & Thursdays with flexibility to be onsite beyond these required days). It reports to Sr Global Director, Employee Experience and is only available for candidates with the right to work in the US.  

Responsibilities: 

Project Coordinator for Employee Experience Initiatives:  

Collaborate with the Experience Director to drive projects forward to encourage collaboration and engagement for IJM staff.  

Work with the Experience Director to implement the staff and guest experience. Build out the systems and structure in SharePoint to ensure that the plans are replicable.  

Serve as Coordinator for office related needs and updates. 

Work to establish relationships with local businesses and amenities resulting in discounts for staff or opportunities to partner.  

Collaborate on diversity and inclusion initiatives and spiritual formation activities. 

Arlington Office Space Management:   

Work with the Experience Director to create a welcoming, professional, and world-class office space.  

Interface with Global People Support and Global Technology Solutions, as well as hiring managers, to plan for desk space and technology for incoming staff and interns. 

Maintain accurate records of floor plans, furniture inventory, and space allocation.  

Assist in researching and understanding office management and real estate best practices. 

Assess storage needs and capacity (onsite and offsite). 

Audit, update and manage access controls (Kastle and hard key) and stay up to date on software. 

Offer support to the Office Receptionist as needed.  

Arlington Office Event System Management:   

Provide access to office related resources as requested; evaluate the need to increase/replace