Technology Risk Manager, RJF Operational Risk Management

Job Description Summary

Under general direction, the Second Line Technology Risk Manager is responsible for evaluating, challenging, and overseeing risk management activities across Technology, Cybersecurity, Data Management, and emerging technology domains (e.g., Artificial Intelligence). This role translates business strategy into comprehensive risk assessment and oversight programs, ensuring that technology risks are identified, measured, monitored, and mitigated in alignment with enterprise risk management standards.
The role requires extensive knowledge of technology risk practices, the ability to lead complex risk engagements, and the capability to influence senior stakeholders. The manager will lead or oversee reviews, develop risk profiles, provide independent challenge to first line activities, and contribute to the enhancement of risk governance frameworks. Moderate to extensive interaction with senior management is expected, as well as the ability to provide comprehensive solutions to escalated issues.

Job Description

Please note: This role is not eligible for immigration Work Visa sponsorship, either currently or in the future.

Essential Duties and Responsibilities

• Lead the execution of technology risk assessments, risk and control evaluations, and oversight activities across assigned technology domains.
• Provide independent review and challenge of key risk management processes, including risk identification, RCSA, issues management, and risk appetite alignment.
• Develop and maintain risk profiles, identify emerging risks, and monitor key risk indicators to detect control weaknesses or adverse trends.
• Evaluate and challenge first‑line technology control environments, including system, process, and operational risks, and provide recommendations for risk mitigation.
• Lead engagements from planning through reporting, producing high‑quality deliverables consistent with internal and professional standards.
• Partner with Technology, Cybersecurity, Data, and other stakeholders to design and validate risk mitigation strategies and ensure alignment with enterprise risk frameworks.
• Monitor regulatory developments and industry trends in technology and AI risk to inform risk governance enhancements.
• Support the development, implementation, and maintenance of technology risk policies, procedures, and governance standards.
• Provide clear, persuasive communication of risk findings and recommendations to senior leaders and internal governance committees.
• Participate in major business initiatives and proactively advise stakeholders on technology risk implications related to business or technology change.
• Execute ongoing monitoring activities, including continuous assessment of key metrics and risk indicators.

Knowledge, Skills, and Abilities

Knowledge of

• In-depth understanding of risk management practices, methodologies, internal controls, and mitigation strategies.
• Technology platforms, cybersecurity fundamentals, data management concepts, and emerging technology risks.
• Raymond James products, services, and business operations relevant to technology risk oversight.
• Financial markets, banking, and securities industry practices.

Skill in

• Conducting technology risk assessments and applying risk theories and concepts.
• Critical thinking, problem‑solving, evaluating control weaknesses, and synthesizing complex information.
• Communicating complex risk issues persuasively to senior audiences.
• Managing multiple deadlines and shifting priorities in a dynamic environment.

Ability to

• Explain complicated technical or risk concepts to diverse audiences.
• Interpret and apply technical and regulatory information to risk management activities.
• Facilitate meetings with cross‑functional teams to drive alignment on risk issues.
• Maintain attention to detail while managing broad‑scope risk engagements.
• Establish strong working relationships with stakeholders at all organizational levels.

Educational/Previous Experience Requirements

• Bachelor’s Degree and a minimum of six (6) years of experience in a related field.
• OR ~
• Any equivalent combination of experience, education, and/or training approved by Human Resources.

Education

Bachelor’s: Applied Mathematics, Bachelor’s: Computer and Information Science, Bachelor’s: Finance

Work Experience

General Experience - 6 to 10 years

Certifications

Other Certification Not Listed - Other

Travel

Less than 25%