Product Commercialization & Readiness Manager

Company

Cox Automotive - USA

Engineering / Product Development

Product Operations Manager

Manager - Non People LeaderHybrid - Ability to work remotely part of the week

Yes, 15% of the time

Day

Compensation

Compensation includes a base salary in the range of $92,300.00 - $153,900.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Cox Automotive is seeking a Product Commercialization & Readiness Manager to join our dynamic Product Commercialization team.

The Product Commercialization & Readiness Manager is responsible for leading the development and execution of commercialization, launch and post-launch strategies for key initiatives within the Retail portfolio. This role will partner closely with various product and business teams, as well as across broader Cox organizational boundaries to drive successful product launches, ensuring commercialization goals and milestones are met with a key focus on value delivery. 

This role will report to the Director, Product Commercialization & Readiness and will be instrumental in building out commercialization practices, processes, and success measures within the Retail Product organization. 

To be successful in this role, the candidate must have a combination of knowledge and experience in software development lifecycles (SDLC), business operations, stakeholder consultation, user experience, and project management skills.  He/she must also be a strong people influencer and driver for a shared future vision, collaborating with and/or guiding the work of teams that include product management, business operations, change management, training, sales, performance management, project/program management, marketing, client care, and implementation teams to ensure a successful launch occurs for both internal and external clients.  The successful candidate will be comfortable leveraging AI in their day-to-day work and willing to “push the boundaries” of how AI can be further leveraged within the product commercialization and readiness discipline.

PRIMARY DUTIES AND RESPONSIBILITES 

• Product Launch Leadership: Complete launch impact assessments for upcoming product launches.  Lead the development, execution and communication of comprehensive go-to-market launch and post-launch plans for larger, highly impactful initiatives.  Serve as SME and partner with Product team to guide and help communicate the launch of smaller/lower-impacting product updates.  May also include developing, leading and communicating efforts and communications around sunsetting products and/or features.  Leverage AI (artificial intelligence) to create, refine and iterate on product commercialization and launch planning/execution deliverables.

• Product Commercialization: Work across organizational boundaries to ensure that all go-to-market goals and critical milestones are met, with a key focus on value delivery.  Work collaboratively with program and project managers whenever applicable. Lead stakeholder meetings and communicate status, drive accountability and decision making. Manage program risk by identifying and communicating issues as well as recommending mitigation plans to all levels including leadership.

• Define & Measure Success: Work with Business Operations leaders, Product Management, Product Marketing and Product Analytics teams to ensure key product value metrics are defined and can be measured during all stages of the launch using KPI’s, metrics, analytics, dashboards, etc.  Suggest ideas for improvement.   Facilitate Stage-Gate meetings and processes as product initiatives move through each stage of the PDLC. 

• VOC: Keeps the voice and perspective of the custo