Lead Technical Program Manager
Definitive HealthcareAbout the role
About Definitive Healthcare:
At Definitive Healthcare (NASDAQ: DH), we’re passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people—paving the way for smarter decisions and greater impact.
Headquartered just outside of Boston, Massachusetts, Definitive Healthcare operates across North America, Europe, and India, supporting a growing global client base of more than 2,400 customers since our founding in 2011.
We’re also a great place to work. In 2024 and 2025, we earned multiple workplace honors, including Built In’s 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India.
We foster a collaborative, inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection, education, and inclusion.
About the Role
Our Program Management team serves as the connective tissue across Product and Engineering, and key business functions including Sales, Marketing, Customer Success, Finance, HR, Legal, and Professional Services. We drive execution of strategic initiatives that improve operational effectiveness, accelerate delivery, and enable scalable business growth.
We are seeking a Lead Technical Program Manager to join our growing team. This individual contributor role serves as the Directly Responsible Individual for assigned initiatives, accountable for delivery outcomes, execution rigor, and stakeholder alignment. We are looking for someone who embodies our core values in how they operate – taking full ownership of outcomes, bringing a data-driven and quality-first mindset to decision-making, and continuously seeking opportunities to improve how teams plan, execute, and deliver.
Equally important, this individual leads with integrity and respect – building trust across teams, communicating transparently, and fostering a collaborative, low-ego environment where teams can do their best work together.
What Does Success In the Role Look Like
- Predictable, on-time delivery of complex cross-functional technical initiatives.
- Clear, trusted visibility into program status, risks, and progress for stakeholders and leadership.
- Reduced execution friction across Product, Engineering, and Data teams.
- Improved consistency, rigor, and transparency in planning and delivery practices.
What You'll Do
Project & Program Leadership
- Manage cross-functional technical projects and contribute to larger program initiatives from initiation through execution, delivery and operationalization for healthcare and life sciences data and analytics products.
- Manage product development initiatives across Product and Engineering and/or technical initiatives with IT.
- Partner with stakeholders to define project scope, objectives, timelines, success metrics, dependencies, and implementation plans and drive alignment and commitment to delivery outcomes
- Develop and maintain detailed project plans, roadmaps, RAID logs, communication plans, release schedules, and status reporting.
- Coordinate cross-functional teams to ensure alignment on priorities, milestones, deliverables, and timelines.
- Facilitate project meetings, stakeholder reviews, and program governance activities.
- Drive quarterly planning, roadmap alignment, prioritization, and execution tracking activities.
- Contribute to the continuous improvement of program and project management practices.
- Drive decision-making across stakeholders by clearly framing tradeoffs, risks, and recommendations, and escalating with proposed paths forward.
- Partner closely with engineering, data and IT teams to understand system architecture, data flows, and technical dependencies to inform execution planning.
Delivery Excellence & Operational Governance
- Support and maintain program governance standards, reporting frameworks, operating cadences, and execution processes.
- Apply appropriate delivery methodologies based on the nature of the initiative, including agile practices where applicable.
- Ensure transparency into project status, risks, dependencies, resource constraints, and delivery timelines.
- Help drive operational efficiency and process improvement initiatives across teams.
- Maintain consistency in project documentation, reporting, and communication practices.
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