Manager, Business Development

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

 

Nextiva is excited to welcome a Manager of Outbound Sales Development reporting to the Senior Director of BDR & Automation. This person will be instrumental in our organizational pivot to capture upmarket interest through our cloud-based unified communication platform. 

You will be responsible for the pipeline development & creation for your team, supporting our Mid-Market and Enterprise segments. You will play a key role in our sales organization by working in close partnership with other sales leaders, marketing, learning & development and more as #oneteam fueling our revenue mission! The right person will love optimizing team performance, developing your team to be the ultimate talent engine for our revenue organization.  

We are looking to hire a fearless leader who:

• Is optimization obsessed: Optimizing BDR performance at every turn with heavy emphasis on our prospect’s experience; ensuring their first point of contact with our brand is nothing short of AMAZING!  
• Is agile: Adapts to market changes, constantly refining customer engagement tactics, and ensures the team's efforts remain in lockstep with the GTM strategy. 
• Has grit (and a small dose of humble pie): Where nothing is beneath them, they’ll find a way to win and do whatever it takes to ensure the team crosses the finish line together. 
• Is a self-driven trailblazer; takes charge when no one is watching. Sets goals and drives growth without constant supervision. An inspiration to others with your proactive approach. 
• Hates to lose: No, we’re not kidding! We want warrior spirit and the unremitting ability to hunt for ways to win! Complacency and complaints don’t live here. 
• Lives for culture: You know that grit + amazing culture will be the catalyst for top performance… other teams should be jealous! 

Responsibilities:

• Train & Enable members of the BDR Team to identify, contact, and create qualified opportunities through industry leading outbound strategies. 
• Ensure BDR Team members improve performance and abilities over time by providing coaching and feedback in recurring weekly 1:1s, weekly team meetings & more.
• Work closely with the Growth Marketing and Events teams on Field events and targeted ad and nurture campaigns.
• Work closely with Sales and other members of the Sales Development Leadership team to improve opportunity management and qualification processes. 
• Work cross-functionally to identify key company accounts to develop providing feedback and recommendations by synthesizing your team's observations & successes..
• Work in collaboration with Product Marketing to develop effective messaging for outbound communications to your team’s assigned accounts. 

Requirements:

• Have you done the role? 3+ years as an individual contributor (SDR and/or AE), preferred.
• Have you led a team before? 4+ years of sales leadership experience, preferred. 
• Experience with CRM (Salesforce, preferred), data insight applications (ZoomInfo, 6sense, LeadIQ, SalesNav) and sales engagement platforms (Outreach). 
• Excited to tackle problems and find creative solutions!

Welcome the saying “Change is the only constant.”

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  S/he is a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful c