Senior Manager, Program Management

Do you have experience leading complex technology programs across infrastructure, platforms, security, end-user computing, data/analytics, or business applications? Are you excited to apply that experience in a world-class, content-driven technology organization? If yes, join our CIO organization as Senior Manager, Program Management and grow your career on a high-impact, global team.

The CIO organization at Thomson Reuters provides shared capabilities spanning Service Management, Digital Commerce, Platform Engineering, and Architecture. We are aligning technology delivery to clear business outcomes through a shared-capability model and close partnership with product and business leaders. Using modern platforms and services, we stay customer-focused while making it easier for internal teams to consume CIO capabilities.

About the role

The Senior Manager, Program Management will lead high-impact, cross-functional programs that advance the CIO strategy. You will rotate across priority initiatives, partnering with leaders in infrastructure, platforms, security, data/analytics, and business applications. You will deliver outcomes across scope, schedule, budget, quality, and business value while aligning stakeholders, managing risk, driving change adoption, and ensuring operational excellence in a global, fast-paced environment. Depending on location and candidate fit, this role may include direct people leadership for a regional team.

What you’ll do

• Lead multiple large-scale programs from charter through stabilization; define scope, outcomes, milestones, and success metrics aligned to CIO OKRs.
• Establish pragmatic governance to enable decisions, escalations, and accountability across sponsors and workstreams.
• Build integrated roadmaps and delivery plans; manage schedules, budgets, resources, and benefits across cross-functional teams and vendors.
• Anticipate and manage risks, issues, and dependencies; maintain clear RAID visibility and drive data-informed course corrections.
• Apply fit-for-purpose delivery approaches (Agile/SAFe and waterfall) and standardize ways of working across teams.
• Drive change enablement so new capabilities are adopted and sustained, using training, communications, and adoption/usage metrics.
• Partner with Enterprise Architecture and domain leaders on standards, integration patterns, and technical debt priorities to ensure coherent roadmaps.
• Coordinate vendor and partner contributions with clear outcomes, SLAs/scorecards, and regular business reviews; ensure smooth transitions to operations.
• Provide concise, executive-ready reporting with status, benefits, risks/decisions, and key asks.
• Foster a high-performing, inclusive culture; when applicable, provide direct people leadership including coaching, feedback, and career development.

About you

• Bachelor’s degree in Business, Engineering, Information Systems, or related field; Master’s preferred.
• 8+ years driving complex, cross-functional technology programs in global, matrixed organizations.
• Demonstrated delivery across scope, schedule, budget, quality, and business value.
• Strong stakeholder management and executive communication; able to influence trade-offs and align senior leaders.
• Proficiency with portfolio and delivery tools such as Jira or Azure DevOps, ServiceNow or equivalent, PPM suites, CMDB/asset, and BI dashboards.
• Fluency in Agile/SAFe and waterfall; strong risk, dependency, and benefits realization capabilities.
• Experience leading or collaborating with distributed teams; ability to provide direct people leadership for a regional team when required.
• Preferred certifications: PMP or Prince2, SAFe/Agile; ITIL and ISO/COBIT familiarity a plus.

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What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and