Manager, Commercial Education

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Sales Training

Job Category:

Professional

All Job Posting Locations:

Palm Beach Gardens, Florida, United States of America, Warsaw, Indiana, United States of America

Job Description:

About Orthopaedics:

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are searching for the best talent for Manager, Commercial Education to join our DePuy Synthes team.  This position is based in Palm Beach Gardens, FL and Warsaw, IN. This position is also eligible for relocation assistance for the right candidate.

Purpose:

The Commercial Education Manager will design and deliver a strategic, outcomes-focused Commercial Education program that equips sales representatives to win against key competitors and confidently sell the value of our portfolio across all Joints platforms (Knee, Hip, Shoulder), including Enabling Technologies. This role combines strategy and hands-on execution: building curricula focused on competitive positioning of Techniques, Implants and Technologies, coaching field teams, aligning with clinical and commercial stakeholders, and measuring impact on competitive conversions and product adoption to drive business growth.

You will be responsible for:

Strategy & curriculum design

• Develop a commercial education strategy focused on competitive differentiation and value based selling across Joints platforms and associated technologies.

• Create competency frameworks and role-based learning journeys for field sales, clinical

specialists, and sales leaders. Competitive intelligence, messaging and training delivery

• Design and deliver live workshops, case studies, digital learning, and blended learning modules (pre-work, in-person, virtual, reinforcement) that focus on competitive selling techniques, objection handling, and value articulation.

• Build customer-facing narratives and clinical-economic value stories that sales consultants can use to take surgeons on a clear decision journey.

Change management & adoption

• Drive adoption of new sales behaviors through reinforcement programs, leader enablement, and performance support materials.

• Enables Regional Sales Managers and local field trainers to reinforce behaviors through a Train the Trainer approach.

Needs assessment & program planning

• Conduct regular needs assessments (quantitative and qualitative) to identify specific business needs for commercial education across territories.

• Actively monitor competitor moves and evolving surgeon preferences and update training

accordingly

• Analyze field feedback, sales metrics, and course performance data to prioritize course

creation, offerings and timing.

• Maintain a rolling calendar of proposed courses and cohorts, aligning with business cycles and sales initiatives.

Collaboration & stakeholder management

• Partner with f