Veterans Student Support and Compliance Specialist

Working Title: Veterans Student Support and Compliance Specialist

Classification Title: Student Services Professional III

Posting Details 

Priority Application Date: Priority Application Deadline: Monday, January 27th @ 11:55pm PST (Posting will remain open until filled) 

Position Summary

The Veterans Student Support and Compliance Specialist (Specialist) at Sacramento State’s College of Continuing Education (CCE) is a key role responsible for supporting student veterans through their educational journey while ensuring compliance with Veterans Affairs (VA), CSU, and institutional policies. The incumbent will be the primary School Certifying Official for CCE. Under general supervision, the incumbent manages VA benefits communications, verifies veteran eligibility, certifies enrollments, and assists their qualified family members with benefits navigation. Key responsibilities include maintaining and updating VA benefits information on the college website, handling certification submissions, and ensuring accurate and timely benefit disbursements. The incumbent collaborates with internal departments and external agencies to manage records, resolve discrepancies, tracking disbursements, and prepare for compliance audits. The role requires effective coordination with VA representatives, internal teams, and stakeholders to address issues and stay current with regulatory changes.   The incumbent is also tasked with outreach and guidance to military service members, veterans, and their families, providing expert advice on educational benefits and program compliance. The position involves preparing annual VA applications for certification, disseminating policy updates, and using sound judgment to maintain communication networks and support structures.   Additional duties may include coordinating with the State Approving Agency (SAA), managing program compliance, and supporting continuous improvement efforts related to military-affiliated student services.   The incumbent is also responsible for overseeing student financials associated with billings, invoices, payment arrangements and refunds. The incumbent works with students, various state agencies, foreign governments, internal campus departments, program and registration staff, and local businesses for billings. The incumbent must uphold, implement, communicate and enforce federal, state, CSU system, and university policies and regulations.

FLSA: Exempt (Not eligible for overtime)

Anticipated Hiring Range: $5,276 per month - $6,396 per month

CSU Classification Salary Range: $5,276 per month - $7,517 per month, commensurate with candidate's education, experience, skills, and training.

Best-in-class Benefits: Click here to learn more

CSU Total Compensation: Click here to learn more

Salary Grade/Range:  1

Recruitment Type: Temporary (Annually Renewable)

Time Base: Full-Time

Work Hours: Work hours are established within CCE's operating hours of Monday – Friday, 7 a.m. – 6 p.m.

Department Information 

The College of Continuing Education (CCE) extends the mission of the university by increasing access for non-traditional learners. With a primary expertise on serving adult learners, CCE provides programs and services to individuals and employers year-round, unbound by traditional semester schedules and formats. CCE serves a hybrid student body that extends beyond California, serving over 80,000 learners annually through in-person, hybrid and fully online workshops, courses, conferences, certificate and degree programs.

For more information, visit the Sacramento State, College of Continuing Education website at https://cce.csus.edu/about-cce

Minimum Qualifications 

Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are requi