Beautique & Books Manager

POSITION PURPOSE:  

The Beautique & Books Manager is responsible for supervising employees of Beautique & Books and Starbucks and supervising the retail store and Starbucks operations.  The Beautique Manager directly reports to the Assistant Director of College Stores, and indirectly reports to the Director of College Stores.

GENERAL DUTIES AND RESPONSIBILITIES:

• Responsible for opening and closing procedures, determines grocery/supply needs, and prepares inventory for Assistant Director of College Stores and Comptroller.
• Communicates special needs and issues with Assistant College Stores.
• Assists in recruiting, evaluating, and preparing work schedules for Beautique & Books and 

Starbucks staff.

• Assist in interviewing and hiring staff. 
• Responsible for the operations of Beautique & Books and Starbucks to ensure both businesses are staffed with qualified, friendly people and the customer service standards are being adhered to.
• Assists in administering orientation, in-service training, and safety programs.
• Supervises preparation and serving of menu items offered by Starbucks.
• Inspects all food preparation and service areas for adherence to established standards of sanitation, care and use of equipment and appearance of work area.
• Assists in preparing drinks and assures the restrooms, outside area and store is always clean.
• Maintains communication with Assistant Director of Bookstores.
• Monitors expenditures and income and safeguards and provides accounting of cash receipts in accordance with procedures established by the college business office.
• Reconciles, prepares deposits and delivers them to cashier’s office. 
• Sets daily sales goals and communicates goals with staff to achieve yearly sales goals.
• Maintain a shared document with directors to track sales progress. 
• Schedule and staff events to increase traffic and revenue for Beautique & Books.
• Communicates with customers and other service clientele to assure quality, appeal and customer satisfaction.
• Performs a monthly inventory and reports amount of goods on hand.
• Active marketing of retail merchandise and Starbucks items, with rotating specials and introduction of new items.
• Performs other related duties as assigned by the Assistant Director and Director of College Stores.
• Works special events, such as graduation, football games, community and or outside events.

KNOWLEDGE, SKILLS, AND ABILITIES: 

• Considerable knowledge of food preparation, food storage, refrigeration, sanitation standards, equipment used in food service, inventory and record keeping method.
• Considerable skills in human relations, communications and management in dealing with customers, subordinates and superiors.
• Ability to train, supervise and work efficiently with Beautique and Books and Starbucks workers in assigning and review of work.
• Ability to work well with others.
• Excellent customer service skills.
• Ability to estimate food requirements, equipment, and supply needs, and keep accurate records and inventory.
• Attend professional development training to keep up with current Starbucks food trends.

POSITION QUALIFICATIONS:

Required

• High School Diploma or equivalent.

Preferred

• Associates Degree in Hospitality, Business or Marketing.
• Two (2) years’ experience in institutional food service or large volume retail establishment.

WORKING CONDITIONS:

• Variances from regular working hours may be necessary to fulfill the responsibilities of the position.
• Busy working environment with numerous interruptions.

SALARY:  $30,406. annually / This is a 12 month position to be paid over 12 months.