Manager-Data Analytics

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

The AIM (Analytics, Investment & Marketing Enablement) team – a part of GCS Marketing– is the analytical engine that enables Global Commercial business portfolio of American Express. Accelerating growth momentum, increasing profitability, and powering up our value proposition are key objectives for this organization. It is the analytical engine that powers profitable business growth through consultative and innovative solutions across GCS. AIM in India is a high performing team and strong partner to the Global Commercial Marketing business. The team enables GCS Marketing business by providing actionable insights to drive business strategy and growth.

This Manager role would be based in New York and would be focused on driving sentinel Analytics spanning across customer lifecycle. The incumbent will be responsible for driving innovative analytical solutions and strategies that helps in gaming prevention thereby driving profitable acquisitions for the commercial business. S/he will be challenged with designing and creating world class prospect marketing analytics by leveraging machine learning and advanced methodologies.

A very important focus for the role shall be leveraging data science, quantitatively determining the value, deriving insights, and then assuring the insights are leveraged to create positive impact that cause a meaningful difference to the business. This role will support the Director based out of US and would serve as a key interface between various stakeholders – the functional channel owners, the business partners, and end-users of data science driven targeting & personalization solutions. The position will focus on Lifestyle gaming prevention.

Key Responsibilities include:

• The position will focus on Lifestyle gaming prevention.
• Effectively engage and deliver results in a cross-functional collaborative environment, i.e., in partnership with key stakeholders including the functional channel owners, the business partners/end-users of data science solutions and technology partners.
• Explore usage and implementation of data mining techniques, including regression analysis, clustering, decision trees, neural networks, and NLP solutions.
• Exceptional execution skills – be able to resolve issues, identify opportunities, define success metrics, and make things happen.
• Comfortable in ambiguity and creating structure and strategies in white space.
• Prioritizing efforts to help the team focus on the most impactful opportunities.
• Excellent communication skills