Project Manager HLS

About TQA:

Headquartered in Texas, USA, we’re an international technology services and consultancy, partnering with enterprises across North America and Europe to deliver next-generation results through emerging technologies.

With delivery centers in Romania, the Philippines, and LATAM and offices in Austin, London, and Cardiff, we are expanding rapidly in 2026 and beyond. This is an exciting time to join us as we scale our global presence, innovate with automation, AI, and data, and empower businesses to transform their industries.

At our core, we believe in innovation, impact, and growth - both for our clients and our people. We offer an accelerated career path, giving you the opportunity to work on cutting-edge projects, develop your expertise, and grow into leadership roles quickly. If you're looking for a fast-paced, dynamic environment where you can make a real impact, this is the place for you.

Position Overview:

As a Project Manager, you will lead the delivery of complex projects and programs across the organization. Collaborating with internal teams and third-party partners, you'll manage initiatives such as large-scale product onboarding, bespoke automation, and technology integrations.

You’ll oversee program-level planning, governance, and reporting - ensuring alignment with business goals, effective risk and resource management, and strong stakeholder engagement. Working across Agile (SCRUM), Waterfall, or hybrid methodologies, you'll apply the right approach to ensure successful delivery.

In addition, you’ll maintain financial control across projects and programs, managing budgets, tracking spend, and ensuring cost-effective execution. As a subject matter expert, you’ll provide strategic guidance and drive delivery excellence across multiple workstreams.

Key Responsibilities:

1. Program & Project Governance

• Contribute to the establishment and oversight of governance frameworks, ensuring robust project and program controls, processes, and reporting are in place and consistently followed.

• Develop and maintain high-quality management information (MI) reporting to track performance, highlight risks, and mitigate scope creep across complex initiatives.

• Define and enforce structured change control processes to effectively manage scope, cost, and timeline adjustments across projects and programs.

• Provide strategic recommendations for the ongoing enhancement of project management tooling and methodologies aligned with evolving business needs.

2. Program, Portfolio & Delivery Management

• Oversee the end-to-end delivery of a portfolio of strategic projects within the products division, ensuring alignment with business objectives and resource capacity.

• Lead program planning, forecasting, and prioritization across multiple concurrent initiatives, leveraging both Agile and Waterfall methodologies where appropriate.

• Ensure consistent execution against Statements of Work (SOW), managing delivery to time, scope, quality, and budget.

• Own financial performance across the portfolio - tracking budgets, controlling costs, and supporting accurate forecasting.

• Drive accountability across delivery teams and ensure risks, issues, and dependencies are effectively managed and escalated where necessary.

• Conduct executive-level project reviews to monitor health, share insights, and align on corrective actions.

3. Client & Stakeholder Management

• Act as a senior point of contact for key internal and external stakeholders, including escalation management for in-flight projects.

• Develop and execute stakeholder engagement plans to build trust, maintain alignment, and ensure client satisfaction throughout the delivery lifecycle.

• Ensure a seamless transition from project implementation to operational handover, preserving continuity and client confidence.

• Represent the project function across senior leadership forums and contribute to strategic decision-making within the broader organisation.

4. Operations & Agile Project Management

• Facilitate Agile ceremonies including backlog grooming, sprint planning, daily standups, and retrospectives, ensuring continuous improvement and delivery velocity.

• Drive operational excellence by ensuring teams adhere to delivery timelines,