International Administrative Associate

Job Title

International Administrative Associate

Agency

Texas A&M Engineering Extension Service

Department

Emergency Services Training Institute

Proposed Minimum Salary

$18.50 hourly

Job Location

College Station, Texas

Job Type

Staff

Job Description

The Administrative Associate III, under general supervision, provides administrative support and customer service to an individual, team, department, or group within TEEX. Duties include assisting with administrative support to include preparing files, maintaining records and documents, compiling, and verifying information using simple calculations and standard procedures. Inputs data into a tracking database or system. Processes documents or responds to requests for information from internal or external customers by phone or e-mail. May perform general office tasks such as copying, mailing, and ordering supplies and maintaining inventory. Responsible for assisting with class preparation and assisting with the coordination of class schedules, to include classroom reservations and shipping of materials to assigned Instructors.

This position reports to the International Program Director.

Required Qualifications:

• High school diploma or equivalent combination of education and experience.

• Three years of related experience in general office duties, clerical or customer relations experience.

• Fluent in English and Spanish and able to effectively communicate orally and in writing in both languages

Required Licenses/Certifications: 

• Must have a valid motor vehicle operator’s license or ability to obtain within 30 days of employment.

Preferred Qualifications:

• Minimum of three years’ experience in all TEEX administrative duties.

• Associate’s/Bachelor’s/Master’s degree from an accredited college or university.

• Three years of experience performing student registration processes.

• Three years of experience performing class closure documentation.

Physical Requirements:

• Ability to sit/stand for extended periods of time in an office environment.

• Ability to communicate verbally and in writing, both Spanish & English.

• Regular use of computer/keyboard.

• Physical conditioning consistent with maintaining and lifting and/or moving light to moderately weighted office supplies, training materials, academic records, and/or training documents.

• Physical conditioning consistent with setting up classrooms. Movement of training equipment.

Knowledge, Skills, and Abilities:

• Knowledge of word processing, spreadsheet, and database applications.

• Ability to multitask and work cooperatively with others.

• Ability to work with sensitive information and maintain confidentiality.

• Strong interpersonal and organizational skills.

• Skilled at oral communications and presentations.

• Ability to effectively communicate both orally and in writing both Spanish & English.   

• Ability to positively and professionally interact with clients and staff in both Spanish & English.  

• Knowledge of basic office software and instructional programs.   

• Skilled in utilizing various learning and active listening strategies.   

• Ability to comprehend and express information and use inductive and deductive reasoning.

• Ability to work independently and use discretion in making decisions in accordance with the TEEX SAPs and / or any other rules determined by TEEX compliance.

• Strong attention to detail and accuracy in processing.

• Ability to actively demonstrate the TEEX values – Safety, Teamwork, Adaptability, Respect & Stewardship.

• Ability to attend professional development opportunities and seek personal growth.

Equipment: 

• Continued use of standard office equipment: computer, keyboard, multifunctional printer, telephone.

Notifications:

• This