Director of Revenue Accounting and Special Projects

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The mission of the Department of Revenue is to collect tax and non-tax revenue due to the City and tax revenue due to the School District of Philadelphia while providing service to customers that is fair and efficient and ensuring that the City provides services that the residents can see, touch, and feel.
The Department’s collections enable the Administration to invest in the Mayor’s strategic priorities, including housing, education, and making Philadelphia the safest, cleanest, and greenest big city in the nation with economic opportunity for everyone.

Job Description

The Department of Revenue is seeking a Director of Revenue Accounting and Special Projects to direct a $5.7  Billion-dollar revenue accounting operation that includes payment processing and accounting functions. This position will also lead business process reengineering, the prioritization of system change requests, while supporting the implementation of Revenue’s Integrated Tax System project - PRISM.  Leading efforts to adjust and recover from the pandemic including but not limited to directing and implementing changes in tax policies and procedures as they relate to tax refunds is also an essential function of this position.

The Director of Revenue Accounting and Special Projects is responsible for providing leadership to approximately 135 employees through a group of senior managers in the following functional areas:  

• Billing and Accounting Operations – Approximately 45 employees support the billing and accounting operations function. There are seven components to this function:
• Tax Refunds - Process approximately 40,000 tax and non-tax refunds for all City agencies in accordance with tax policy and the Department’s Service Level Agreement.
• Electronic Services – To ensure timely and efficient collections, responsibility includes the management of modernized efile/eGov/Credit Card, ACH Credit/Debit, eCheck services. Lead daily electronic reconciliation and deposit of payments. This Director of Revenue Accounting and Special Projects coordinates with vendor support and software companies to update and communicate tax filing business rule changes and schema testing and coordinates business process changes required to align with  legislative changes.
• Settlement Audit- Perform settlement audits to identify and correct reconciliation discrepancies in a timely manner to ensure there are no delays in the city’s posting of payments and daily financial interface
• Financial Reporting-Prepare daily, monthly, quarterly and annual financial collection reports. Responsible for annual Accounts Write Off Panel, end of fiscal reconciliation with the Controller’s Office, and coordinate annual agency reporting. The Director of Revenue Accounting and Special Projects ensures appropriate adjustments are made to the city’s financial system throughout the year.
• Bank Return Items (BRI’s)- This unit ensures that the reversal entries are processed timely on the tax and agency accounts for payments that are returned for insufficient funds.  Communicate BRI to customers and City agencies. 
• Agency Receivables- Provide agency receivable payoff services to support title companies and customers who need accurate and timely payoff totals for the purpose of real estate property sales, and mortgage/Sheriff Sales.
• Forms Processing (Paper)-Participate in annual form design and perform annual testing (internal and external) of payment coupons and tax returns.  The Director of Revenue Accounting a