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Manager, Hospital Strategic Account Management

Healthfirst
New York City, United Statesfull_timeVerifiedPosted 17 Feb 2026
💰 $149,430/yr($88,700/yr$149,430/yr)

About the role

The Manager, Hospital Strategic Account Management will lead an interdepartmental Account Team and apply in-depth account knowledge to strategize, develop and implement integrated strategies with sponsor and non|sponsor hospitals/systems focused on strengthening provider engagement, enhancing quality and optimizing membership growth and profitability. This role will develop deep and effective provider relationships to support administrative ease and enhance the Healthfirst reputation as a “trusted partner”.

  • Develop trusting and long-term relationships (with sponsor and non-sponsor hospitals/systems) with all key decision makers/influencers (including executive suite and managed care department personnel).

  • Hospital/system Account expertise and deep understanding of customer and provider needs

  • Leads the strategic planning process at the hospital, site and system levels, and supports the team in execution at the account level.

  • Leads the interdepartmental strategic planning process at Healthfirst to develop and implement an integrated strategic plan

  • Drive profitable growth through leading the creation of customized winning solutions

  • Work with Sales, Marketing, Operations, Clinical partnerships, Legal and other internal stakeholders to align resources and deliver on the business and clinical vision.

  • Coordinate/leverage internal resources appropriately to promote administrative ease

  • Negotiate hospital and provider agreements that support achievement of Healthfirst strategic goals

  • Translate strategic goals into hospital/system and provider |specific plans and activities.

  • Understand emerging trends, network/market opportunities and competitive threats

  • Understand Healthfirst products and how they provide benefit to customers.

  • Partner with providers as they evolve.

  • Support various project implementation and complete additional administrative duties as applicable

  • Supervises Hospital Specialist and other staff members as assigned

Minimum Qualifications

  • Experience in leading a team through a matrixed environment

  • Experience working with an executive suite

  • Exposure to multiple functions especially finance, business intelligence

  • Bachelor’s Degree

Preferred Qualifications

  • MBA in Business and Health Services

WE ARE AN EQUAL OPPORTUNITY EMPLOYER.  HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to careers@Healthfirst.org or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services,  LLC.

Know Your Rights

All hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be

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Healthfirst

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