Director, Communications

Overview

PRG is the world’s leading technology provider within the entertainment and events industry. Our mission is to bring together the power of our people with our production and rental expertise to deliver unforgettable events.   PRG has the largest inventory of production equipment for hire and offers a complete 360-degree range of services to clients within the live events industry. These include music touring and festivals, TV & Film, Theatre, Sports and E-sports and Corporate live events. Our clients and partners rely on PRG’s innovation, experience and in-depth expertise in video, lighting, rigging, staging, virtual productions, and set & automation systems to bring their creative visions to life. With 38 offices located in North America, South America, Europe, the Middle East, Asia and Australia, PRG offers the ability to provide services worldwide by collaborating with our local partners.

Responsibilities

The Director, Communications, Audio, is responsible for leading the Broadcast Audio and Communications team and overseeing the successful execution of complex audio and communications production projects across multiple markets. This role provides strategic leadership for project delivery, technical excellence, operational performance, resource planning, client satisfaction, and financial results. The Director partners with Sales, Market Leadership, Operations, Engineering, and Production teams to develop technical solutions, drive operational consistency, optimize resource utilization, and ensure exceptional client experiences while achieving company profitability goals.

 

Essential Functions

• Provide strategic leadership and direction for the Broadcast Audio and Communications team.
• Develop and implement operational strategies that improve project execution, quality, efficiency, and profitability.
• Partner with Account Executives, Market Leadership, Engineering, and Operations to support business development and deliver technical solutions for clients.
• Oversee the planning, execution, and successful delivery of complex audio projects across multiple markets.
• Establish project management standards, processes, and best practices to ensure consistent execution across the organization.
• Review project scopes, budgets, schedules, labor plans, and technical requirements to ensure operational readiness.
• Provide executive oversight for high-profile, complex, and technically challenging productions.
• Lead project reviews to identify lessons learned and opportunities for operational improvements.
• Ensure compliance with engineering standards, safety policies, operational procedures, and company quality expectations.
• Collaborate with Inventory, Logistics, Engineering, and Operations to optimize equipment availability and resource planning.
• Build and maintain strong relationships with key clients, vendors, consultants, and industry partners.
• Support sales efforts by participating in client meetings, technical presentations, proposal reviews, and solution development.
• Lead recruitment, coaching, performance management, and professional development for Audio Technical Project Managers.
• Evaluate emerging audio technologies and recommend investments that enhance operational capabilities and client offerings.
• Develop departmental budgets and manage operating expenses.
• Provide regular operational, financial, and project performance reporting to executive leadership.
• Foster a culture of collaboration, accountability, innovation, and continuous improvement.
• Other duties may be assigned.

Qualifications

Knowledge, Skills, and Abilities

• Expert knowledge of professional audio communication systems, entertainment technology, TV/Film, and live event production.
• Advanced understanding of Riedel Artist and related equipment, Clear-Com Arcadia and related equipment, as well as other related audio technologies.
• Understanding of RF system design and best practices
• IP networking fundamentals
• AES67, Dante, VLANs, QoS, PoE, multicast, and network troubleshooting
• Fiber optic communications systems
• Extensive knowledge of project management methodologies within live entertainment and production environments.
• Strong understanding of engineering principles, system design, and large-scale production workflows.
• Experience reviewing AutoCAD drawings, Vectorworks designs, technical specifications, and system layouts.
• Strong financial acumen, including budgeting, forecasting, cost control, and profitability analysis.
• Experience utilizing CRM, ERP, asset management, and project management software.
• Strong understanding of labor planning, logistics, inventory management, and equ