Sales Operations Manager

Sales Operations Manager

Job Summary

Join the exciting world of Travel and help grow America’s largest full-service travel agency! 

Do you have a passion for making a meaningful impact? This is your chance to lead a transformation to a world-class sales operation! Armed with best practices you’ve acquired from studying the most effective companies in the world, your role is to help build a world class sales force within AAA’s Branch Operations—a division with over 1,000 travel advisors, thousands of member services staff, and hundreds of driven leaders who serve millions of members annually. Come be a part of something big as we transform our business for growth and success to support one of our core products.  

 

Who We Are Looking For 

If you’re a passionate and creative Sales Ops leader with a strong technical background and experience with effective sales systems, including Salesforce, Genesys, analytics, and compensation, then we want to hear from you!  

 

When you join our team, you will create and shape compensation plans affecting thousands of employees, lead a team of cutting-edge analysts to build transformational data and analytics solutions, direct effective Salesforce development and sales cadences, and apply the scientific method to empower our sales operations.  

 

Given the highly technical nature of this role, you must have extensive experience with analytics, visualization tools like Tableau, data environments including AWS & SQL and hands-on work with Salesforce. Knowledge of Genesys and effective compensation models will also help you build systems that drive results.  

 

You will also be responsible for the day-to-day management and overall administration of our budgets, forecasts, and incentives, including development, implementation and administration of sales compensation plans within multiple markets.  
 

Key Qualities We Value 

• Craftsmanship: Measure twice; cut once. Maintain an extreme attention to detail and focus on delivering the highest level of quality.  

• Integrity: Lead from the front and by example. Inspire others through your own growth, say what you mean, mean what you say, and exercise courageous candor.  

• Fun-loving: We believe in enjoying our work and celebrating successes together. 

• Leadership: Continuously improve your team through continuous development from continuous learning from continuous experiments  

• Communication: Be able to adjust your verbal and written communication based on your audience, whether explaining complex technical terms with a developer, an executive or any level in between. 

• Inspirational: Embrace challenges as opportunities and be inspired to try new things. 

• Creative Problem Solver: Passionate about problem-solving and seeking innovative solutions to overcome challenges, break through walls, and navigate barriers.  

• Consultant minded: Focus on deeply understanding the problem to make recommendations that others may not consider. Don’t be an order taker; be a solution provider.  

  Job Duties

• ANALYTICS