Principal Technical Program Manager - OCI Compute (JoinOCI-PPM)

Oracle Cloud (OCI) is a Gartner Magic Quadrant leader in Cloud Platform Services.  Oracle Cloud is the first public cloud built from the ground up to be a better cloud for every application. By rethinking core engineering and systems design for cloud computing, OCI created innovations that solve problems that customers have with existing public clouds. OCI accelerates migrations of existing enterprise workloads, delivers better reliability and performance for all applications, and offers the complete services customers need to build innovative cloud applications.

Compute services are the foundation for Cloud Platform Services.  With building blocks based on Security, Performance, and Flexibility, the Compute service builds scaling solutions for a global customers base across the breadth of the offering, including: Virtual Machines, Bare Metal Infrastructure, GPU Instances, Cloud Native Containers, and VMWare on Oracle Cloud. 

The Principal Technical Program Manager will be a core member of the Compute Program Management team.  Their work will enable companies and governments to move mission-critical workloads to the cloud with confidence in the security of their information, the availability of the services, and the rapid response and resolution of incidents.

This role will drive key initiatives and programs across the finish line and facilitate success through solid working relationships across Oracle Cloud Compute organization, a 24x7 globally distributed team.  The ideal candidate is an organized self-starter who can take initiative and drive accountability while building and maintaining strong relationships with team members and stakeholders in an environment of rapid growth and increasing complexity. This role will be working with global OCI leaders across multiple functions to develop, implement and manage development and operational processes, systems, reports and strategies to meet company-wide and organizational goals and initiatives.

The successful candidate will be an excellent organizational and inclusive leader. They will excel at driving results via empowering and scaling people. They will be a superb written and verbal communicator. They will be comfortable presenting to senior leadership and influencing global stakeholders across the organization. They will be proficient at looking around corners by identifying critical internal and external trends and will be detail orientated with a passion for simplifying processes to deliver operational excellence at scale. They will be able to roll-up their sleeves working directly with models and data as well as ideating and driving strategic priorities for the OCI Compute organization.

Career Level - IC4

• Operations: You will lead programs for the Compute business, including driving reviews, leadership meetings, strategy sessions while thinking holistically and strategically about key business processes, organizational effectiveness and efficiency, employee engagement, and organizational communications.
• Strategic Initiatives: You will participate in the creation and implementation of strategic initiatives.  You will be responsible to track the delivery against plans, developing KPIs and success metrics where required. 
• Process Improvement: You will take a data and metrics-driven approach to consistent, iterative improvement, identifying, driving and tracking the progress of process and tooling improvement initiatives. 
• Force Multiplier: Success is dependent on cross-functional and cross-organization relationships; good relationships start with empathy and trust. You will identify stakeholder relationships to build and effectively partner with to facilitate the success of your role and the organization’s mission.

Key Responsibilities 

• Drive improvement across a global team responsible for the core Platform Engineering of the Compute organization, as well as a globally distributed cloud ops delivery team, including: 24/7 coverage, capacity management, aligned globally consistent process structures, providing both technical and leadership expertise to ensure the highest levels of performance across on-soil, secure, and commercial regions
• Drive the programs that support the build-out response for all new regions 
• Own programs that drive operational learnings back into the Compute service teams and  enhance operational efficiencies
• Implementing best practiced programs across the global Compute organization that include incident management, problem management, change management, and drive iterative improvement of software and processes

Minimum Skills and Experience

• BSc in Computer Science or a related technical field or equivalent practical experience
• 8+ years of program managing large globally diverse operations and software development teams
• Strong