AVP, Collections & Recovery Strategy Model Management

Job Description:

Role Summary/Purpose:

The AVP, Collections and Recovery Strategy Model Management is a key contributor and lead analyst within the Model Management team. The successful candidate will partner with the Model Development team to support the completion of model governance related activities. The role will also work closely with the Collections Strategy and Recovery Strategy teams to provide assistance in analytic deep dives and root cause analysis to diagnose the impact of model performance on strategies and to help create remediation plans when models or segments of models are not performing as expected. The AVP, Collections & Recovery Strategy Model Management will report to the VP, Collections & Recovery Strategy Model Management.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• Assist the VP, Collections & Recovery Strategy Model Management to fulfilling all Model Risk Management (MRM) required responsibilities (such as model inventory maintenance, model change log, etc.) for scoring models used in collections and recovery strategies

• Help maintain comprehensive model technical documentations

• Support model and strategy development related exams, audits & reviews, and help develop remediation plans for timely resolution on any issues uncovered through those requests

• Partner with the Model Development team to perform model level root cause analysis when models used in strategies have severely underperforming segments

• Perform strategy level deep dive analysis, especially for strategies (including decision tree segmentations) that utilize two or more models (e.g. Collections Early Stage Contact Strategy Segmentation, Recovery Legal vs. Agency Segmentation) to meet enhanced MRM standard for interconnected models

• Support the creation and execution of action plans for strategy redevelopment when underperforming models or model monitoring segments are negatively impact strategies

• Assist in authoring narratives for on-going model monitoring executive summaries explaining technical concepts in easily understood language

• Develop and validate decision tree segmentations, support implementation and monitor ongoing performance

• Perform ad hoc analytics and work on special projects as required

Qualifications/Requirements:

• Bachelor’s degree or higher in a quantitative discipline and 5+ years of experience in Risk, Credit, Consumer Lending or relevant experience and in lieu of degree, 8+ years of relevant experience

• 2+ years of experience in model development or validation

• 2+ years of experience in decision tree segmentation development

• 3+ years hands on programming experience leveraging tools such as SAS/SQL/R/Python etc.

• 3+ years working with large data sets

Desired Characteristics:

• Master’s degree in Statistics, Data Science or similar fields

• Good writing, communication and interpersonal skills

• Machine learning experience including the ability to conduct gradient boosting, neural network, random forest and other innovative techniques

Grade/Level: 11

The salary range for this position is 115,000.00 - 200,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once