Jobs and Careers

Patient Registration Specialist - Lead

SouthEast Alaska Regional Health Consortium (SEARHC)

United Statesfull_timeVerifiedPosted 27 May 2026

💰 $66,000/yr($50,000/yr – $66,000/yr)

About the role

Pay Range:$25.00 - $33.71 The Patient Registration Specialist Lead is expected to perform at a higher level or generally more complex job-specific responsibilities from a Patient Registration Specialist. The Patient Registration Specialist Lead provides support to Patient Registration Supervisor and peers with training, auditing and reporting of the registration operations. PRS is a subject matter expert in training on the following: obtaining, and verifying demographic, financial, and insurance information during the registration process, accepts point of service payments or provides guidance for payment options, and clears the patient for service delivery. The PRS Lead is an expert role in Patient Registration and will function as the team leader under supervisor guidance. The PRS Lead works closely with the Patient Registration Supervisor or Manager to ensure goals are met for the site (locally assigned) or discipline (consortium-wide assigned).

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more.

Key Essential Functions and Accountabilities of the Job

Manages scheduling resources for patient appointments

Manages communication tools for patient scheduling requests by patients and care teams

Manages the pre-registration review process for insurance verification for upcoming appointments

Retrieves payment collection for services, flat rate services, co-pay or up-front collections

Collects documentation by the requirements and timeliness for registration compliance

Scan registration documents into the electronic health record

Reviews and assigns insurance tiering for proper payor assignment.

Validates insurance eligibility and pre-authorization requirements

Communicates with peers, patients, and care teams through multiple communication channels for appointment requests and patient-initiated outreach

Create new patient profiles in the electronic health record with quality data input of demographic information and proper identification collection

Manages multiple worklists assigned: New Patient Registration Worklist

Schedules and register for various disciplines: Primary Care, Behavioral Health, Optometry, Rehabilitation, Radiology, Laboratory, and others. Cross training for assigned coverage as a PRS.

Coordinates signing up patients in the MySEARHC patient portal

Enacts SEARHC’s 7 Standard of Service Excellence and provides exceptional customer service delivery

Works well with peers, patients, and leadership

Participates in departmental improvement efforts, maintains a clean and safe working environment for self, staff, and patients, and maintains compliance with annual competencies.