SRX - Project Manager

IMPORTANT: At the moment we are only considering candidates located in Latin America. Please do not apply if you are not located in Latin America.

About Empirical

Empirical empowers early and growth stage tech companies to create the right products in the right way by providing two pivotal services:

Product & Technology Leadership: Our clients entrust critical decisions to our network of top-tier US-based CTOs and CPOs. We provide fractional, project, or advisory based support, combining highly experienced talent with a flexible approach.

Product Development Teams: We provide our clients with high performing, senior product development talent through a scalable staff augmentation model and ongoing support. We focus on Latin America to find exceptional talent, with time zone and cultural compatibility.

We are proud to be a people first company, where we prioritize building meaningful, long lasting human connections with clients and team members alike, while embracing diversity and uniqueness. With this foundation and our focus on talent, we help create great products that people love.

Our values

• Care about people first

• Strive to add value always

• Lead with integrity

• Have fun every step of the way

The Opportunity

Our client, a rapidly growing, venture-backed Health-Tech company, is building a next-generation platform that is transforming how companies administer and manage pharmacy benefits. Their unified technology platform delivers real-time, actionable insights that drive cost savings, power clinical services, and provide an exceptional customer experience.

As the organization continues to scale, they are seeking a hands-on Project Manager for a contract engagement to streamline and mature their internal project management ecosystem. This role will focus on improving operational rigor and visibility across multiple teams by designing and standardizing how work is managed, tracked, and reported.

The Project Manager will act as the architect of the JIRA environment, ensuring that workflows, boards, and dashboards accurately reflect real operational needs and enable better decision-making across Engineering, Product, and leadership teams.

What you'll be doing

• Audit and standardize JIRA boards across multiple teams to establish a consistent language, structure, and process

• Simplify and optimize existing JIRA workflows, removing bottlenecks and unnecessary complexity

• Automate status transitions and workflow steps where appropriate

• Design and build customized dashboards that provide clear, at-a-glance visibility into operational health

• Surface gaps in documentation, process adherence, or execution through data visualization

• Create unified views of features, bugs, and tasks per team to clarify workload, priorities, and capacity

• Partner with cross-functional stakeholders to understand team needs while enforcing global

Your qualifications and experience

Must haves

• Deep, hands-on experience administering JIRA Software (Cloud or Data Center)

• Strong command of JQL (Jira Query Language), workflow schemes, permissions, and board configurations

• Experience working with Advanced Roadmaps and complex, multi-team project structures

• Proven ability to translate business and operational requirements into scalable project management systems

• Strong reporting skills, including executive-level dashboards and detailed team-level reports

• Excellent communication skills and experience working with cross-functional stakeholders

• Strong operational mindset with attention to detail and process improvement

What we expect from you

• 100% alignment with our core values!

• Ability to take ownership of projects from start to finish

• Strong collaboration and communication skills

• Attention to detail and a passion for creating great user experiences

What we offer

• Remote/flexible work

• Highly competitive compensation in US dollars

• Opportunities for personal and professional development; mentorship, coaching and training as needed

• Ongoing, 40 hours per week dedication

• The opportunity to be part of an amazing, multicultural community of tech experts

Why work wi