Receptionist / Medical Records

  ESSENTIAL DUTIES, TASKS and RESPONSIBILITIES                                   • Welcomes patients and visitors by greeting them in person or on the telephone                 • Collects patient identification cards                 • Collects patient insurance information                 • Ensures that documentation is completed and all necessary documents are signed by the patient                 • Updates patient accounts by recording personal and financial information in the revenue management system                 • Collects copayments and deductibles as needed                 • Records payments in the billing system or log as required                 • Issues receipts for payments received                 • Balances upfront collections at the end the shift                 • Notifies clinical when patient is ready to proceed to the clinical area                 • Accepts deliveries to the ASC, as needed                 • Maintains business office inventory and equipment by checking stock to determine inventory level                 • Receives and opens office mail as needed                 • Takes deposits to the bank as needed                 • Protects patients' rights by maintaining confidentiality of personal and financial information                 • Prepares patients charts for the following day                 • Maintains strict adherence to the center’s policies and procedures; reports needed changes and discrepancies                 • Strong knowledge of Microsoft Excel and Outlook                 • Attends all required education                 • Regular and predictable attendance required                 • Performs other miscellaneous duties as assigned