Primary Location:

Ambulatory Care Building - UMC

Address:

550 South Jackson St. Louisville, KY 40202

Shift:

First Shift (United States of America)

Job Description Summary:

The Pre-Access Specialist will coordinate patient orders received from physician offices and internal ancillary departments assuring appropriate distribution to the servicing department. Reviews 100% of all scheduled procedure orders for accuracy including physician signature, test/procedure to be performed, date and diagnosis, calls physician office to clarify order as needed, and indexes order to the account.
Coordinates patient encounter utilizing multiple system applications: various registration applications, clinical operating systems, eligibility verification systems, medical necessity applications, scanning repository.

Job Description:

Essential Functions:

• Manages all orders received by fax, physician EMR or other sources and scans into appropriate hospital electronic patient medical record

• Indexes orders accurately and review physician signature, test/procedure to be performed, date and diagnosis for accuracy

• Answers and responds to external and internal phone calls in a timely manner

• Checks and responds to emails in a timely and professional manner

• Meets or exceeds productivity standards in the completion of daily assignments and accurate production

• Supports goals of department/organization

• Works as a team player by enhancing team effectiveness, supporting and assisting team members, the department and/or the organization

• Knows procedures, times preparations, locations, physicians performing specific procedure and any special instructions associated with any procedure

• Provides excellent customer service to internal and external customers using ADIET method

• Maintains an organized and efficient work area

• Transmits all patient documents accurately and in a timely manner

Shift Requirements:

Shift Length (in hours): 8 Hour Shift

# Shifts/Week: 5 Day Week

Overtime Required: X Infrequently     ☐ Sometimes    ☐ Often    

Other Functions:

• Takes responsibility for maintaining accountability for improving job knowledge and skills

• Maintains a professional image by observing “on stage” behaviors and keeping “off-stage” behaviors (e.g., personal conversations, use of telephone, eating, etc.) away from patients and visitors

• Maintains compliance with all company policies, procedures and standards of conduct

• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times

• Performs other duties as assigned

Additional Job Description:

The job summary for this position is not currently on file electronically. Please see your supervisor or Human Resources Representative for a hard copy before you complete your acknowledgment.