DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

ADMINISTRATIVE ASSISTANT 3

Job Location:

Address: Division of Developmental Disabilities (DDD)
1789 West Jefferson Street, Phoenix, Arizona 85007

Posting Details:

Salary: $36,000-$40,100 

Grade: 17

Closing Date: May 1, 2025

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as an Administrative Assistant 3. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

Essential Duties and Responsibilities include but are not limited to:

• Conducts initial administrative review of Home and Community Based Services (HCBS) Certification applications. Makes appropriate notes in electronic systems. Verifies documents stored on the Office of Licensing Certification and Regulation (OLCR) Shared Drive.
• With minimal supervision, confers with supervisor, other Division staff, persons from community agencies, organizations, & businesses on a variety of subjects and issues.
• Answers and/or researches needed information from e-mail or phone calls from various staff or other entity requesting assistance, ensuring complete and timely responses. Works with members and families to resolve issues. Reports on issues that are not resolved.
• Develops spreadsheets. Reviews spreadsheets to determine which Qualified Vendor (QVs) have submitted renewal applications & have an Arizona Healthcare Cost Containment Systems (AHCCCS) termination date; Placing QVs on the Priority spreadsheet to assist the HCBS Certification Specialist in prioritizing applications. Maintains & enters information in a timely manner. Maintains &utilizes a tracking system to ensure timely submission of internal and external assignments/work products.
• Assists with developing and mailing monthly renewal letters for Independent Providers. Communicate with Independent Provider Coordinators (IPC) if corrections need to be made to the letters.
• Provides administrative support to the Program Manager and HCBS Certification Supervisors and Administrator by scheduling meetings, taking notes, and participating in meetings.
• Reviews the queue in the HCBS Focus application. Identifies reactivation applications. Placing reactivation applications on the Priority spreadsheet.
• Serves as OLCR office back up manager,