Sr. Pricing & Packaging Manager

Why Work at Reputation?

• Reputation reached over $100m in Annual Recurring Revenue (ARR) in 2022 and continues to grow worldwide.

• We've raised over $200 million in funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including $150 million in equity financing from Marlin Equity Partners in January 2022. 

• Reputation is trusted by more than 250 partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com.

• Our industry leading platform has been recognized by Forrester and Gartner as a vendor of choice in Voice of the Customer, Customer Feedback Management, and Social Suites research reports.

• The platform is used by 10+ major automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms.

• Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.

• Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.

• Our Mission: We exist to forge relationships between companies and communities.

We are looking for a Sr. Manager of Pricing & Packaging who will be responsible for developing and executing pricing strategies for Reputation’s products and services. The ideal candidate should have a deep understanding of modern SaaS-based pricing & packaging strategies, as well as a proven track record of driving customer-centric pricing initiatives that have resulted in increased revenue and profitability. Proven pricing and analytical capabilities are a must.

Responsibilities:

• Develop and implement pricing strategies and tactics that align with our overall business goals and market trends.

• Conduct market research and analysis to determine optimal pricing for new and existing products and services.

• Monitor competitive pricing and market trends to ensure our pricing strategies remain relevant and competitive.

• Collaborate with cross-functional teams, including product management, sales, and finance, to develop pricing models that meet customer needs and maximize revenue.

• Analyze and interpret data to evaluate the effectiveness of our pricing strategies and tactics and identify areas for improvement.

• Develop and implement packaging strategies that effectively communicate the value of our products and services to customers and prospects.

• Ongoing product & services SKU maintenance and management including maintaining pricing tools and rate cards 

• Support pricing structures with 3rd party partner providers

• Develop and deliver pricing training to sales and customer success teams to ensure they are equipped to effectively sell our products and services at the appropriate price points.

• Participate in deal specific pricing reviews

Qualifications:

• Bachelor's degree in business, marketing, or related field; MBA preferred.

• 5+ years of experience in pricing strategy and execution for SaaS companies.

• Strong analytical and quantitative skills, with the ability to analyze and interpret complex data sets and draw actionable insights.

• Demonstrated ability to develop and implement successful pricing strategies that have driven revenue growth and increased profitability.

• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.

• Experience with pricing tools and technologies, such as pricing optimization software, is a plus.

If you are a highly motivated individual who is passionate about driving revenue growth through effective pricing strategies and tactics, we encourage you to apply for this exciting opportunity at Reputation.

When you join Reputation, you can expect:

• Flexible working arrangements.

• Career growth with paid training tuition opportunities.  

• Active Employee Resource Groups (ERGs) to engage with. 

• An equitable work environment.