Milieu Coordinator/ Receptionist - TM007

Job DetailsJob Location: Bear Lodge - Portland, OR 97232Position Type: Full TimeSalary Range: $21.00 - $25.20 HourlyJob Shift: DayTitle: Milieu Coordinator/ Receptionist

Location: Bear Lodge - 3636 NE Broadway Portland, OR 97232

Schedule: This is an in person position, Monday through Friday, 8:30am - 5:00pm

Wage Range: $21.00 - $25.20 hourly, non-exempt

If you are a motivated and dedicated Milieu Coordinator/ Receptionist looking for an opportunity to contribute to an organization making a positive impact, we want to hear from you!

At NARA Northwest, you’ll find a supportive work environment where every team member is valued and respected. Whether you’re passionate about healthcare, behavioral health, education, or social services, there’s a place for you to make a meaningful difference.  

Company Mission:

The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need.

About the Company:

At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives.

With over 450 employees across a variety of programs—including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives NARA NW offers numerous opportunities for growth and advancement, all while making a tangible, positive impact on the lives of others.

Position Overview:

The Milieu Coordinator / Receptionist provides administrative support by greeting and directing clients, answering phones, and performing word processing and data entry as well as other duties as assigned.

What you will do:

•    Provide client support as required.
•    Answer multi-line phone system, direct calls, take messages.
•    Schedule client appointments by maintaining schedules and calendars.
•    Sort, screen, and distribute incoming mail and process outgoing mail.
•    Facilitate client medication call, maintain all medication sheets, and document proper distribution of medications.
•    Perform typing assignments, data entry and general office support as assigned.
•    Coordinate the collection, filing, processing, maintenance, retrieval and distribution of medical records.
•    Provides administrative support to other Totem Lodge-based programs.
•    Covers front desk reception duties.
•    Notify counselors of client’s progress or problems.
•    Keep daily log of pertinent events.
•    Prepare files and intake packets for incoming clients.
•    Make appropriate referrals.
•    Orientate new clients to treatment– review client handbook with client
•    Maintain client confidentiality in conformance with the program guidelines and federal law.

 
Qualifications 

We would like to hear from people that have:

•    At least one year’s experience working in an office setting including operating a multi-line phone.
•    Experience in medical office setting and/or social service agency preferred.
•    Experience working in an alcohol and drug addiction program.
•    Understanding of 12-step philosophy.
•    High school graduate or equivalent.
•    Ability to type 50 words per minute with accuracy.
•    Requires superior organizational, multi-tasking, and prioritization skills.
•    Ability to lift minimum of 50 pounds.
•    Effective written and oral communication skills.
•    Current CPR certification or ability to become certified within 30 days of hire.
•    Ability to work effectively in residential environment with clients and staff.
•    Serve as positive role model for clients and staff members.
•    Ability to maintain professional healthy boundaries with clients and staff members, and treat each individual with respect and dignity.
•    Ability to provide support and direction to staff.
•    Ability to triage issues and problems and mobilize staff to respond.
•    Work collaboratively with clients, other NARA staff, team members, and to treat everyone with respect and dignity at all times.
•    Experience working within the Native American/Alaska Native community is considered a plus.
•    If in recovery, must have a minimum of two years sobriety/clean time.
•    Ability to pass a pre-employment or for cause drug tests.
•    Ability to pass criminal background and DMV checks.

 

What’s in it for you?

 

 

14 Paid Holidays: New Years Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Juneteenth, Battle of Little Big Horn, Independence Day, Labor Day, Native American Day, Indigenous Peoples’ Day, Veterans Day, Thanksgiving, day after Thanksgiving, and December 25th!

 

 

Benefits: Employees working 20 hours, or more are eligible for benefits. Benefits are effective from the 1st of the month following the date of hire. 

 


Affordable Medical, Dental, and Vision Insurance through Kaiser Permanente
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