Customer Service Teleoperator (ESP+ENG)

<b>Do you have experience in customer service? Do you want to continue growing in a Top Employer company? We are looking for you!</b><p>Securitas Direct is the European market leader in security, serving more than 4 million people worldwide. At Securitas Direct, we offer a dynamic environment where you can develop through various projects, fostering an inclusive workplace and ensuring equal opportunities.</p><p>We are currently looking to hire <b>telephone advisors</b> for our <b>customer service team</b> at our offices in <b>Pozuelo de Alarcón</b>.</p><p><b>Interested? Keep reading!</b></p><h3><b>What we offer:</b></h3><ul><li><b>Permanent contract</b> from day one.</li><li><b>Flexible schedules</b>:<ul><li>Afternoon shifts or split shifts with a rotation from Monday to Sunday, working <b>5 days with 2 days off</b> or <b>6 days with 3 days off</b>.</li></ul></li><li><b>Fixed salary + monthly bonuses</b> based on performance indicators such as customer satisfaction, call duration, etc.</li><li><b>Fully paid in-person initial training.</b></li></ul><h3><b>What we are looking for:</b></h3><ul><li>At least <b>6 months of experience in customer service.</b></li><li><b>Good command of office software tools.</b></li><li><b>Problem-solving skills and strong communication abilities.</b><br/>Spanish and English, both mandatory.<br/><br/> </li></ul><p><b>Enthusiasm and a positive attitude are essential!</b></p><p>Do you see yourself in this role? Do you want to be part of our amazing customer service team? <b>Apply now—we want your talent!</b></p>