Research Project Interviewer - Part-time

Sago, formerly Schlesinger Group, is the global research and data partner that connects human answers to business questions. Combining our legacy of impact, global reach, and innovative spirit, we enable our clients to solve business problems through extensive audience access and an adaptive range of qualitative and quantitative solutions. We help our clients understand what their customers want and demand — empowering them to make decisions with confidence. As a partner to our clients, their clients, and the industry, Sago seamlessly connects businesses to key insights.

With supervision, the project interviewer will conduct in-person interviews with research participants of all ages within the facility, and complete administrative tasks. The Interviewer reports directly to the Facility Supervisor, Facility Manager, and/or Facility Director. This is a non-exempt position, making $16 per hour.

KEY JOB RESPONSIBILITIES:

• Attend client onsite training to complete study certification.
• Greeting participants, and external clients, maintaining a friendly, but professional rapport with both.
• Administer questionnaires, consents, and other documents as written.
• Complete the programmed interview on the provided computer, following software proms as directed.
• Follow directions and review completed material for errors and incomplete information.
• Clean and disinfect space as directed.
• Light lifting as needed (assist with moving chairs, tables, etc.) based on the client's specifications.
• Complete other tasks as assigned.

During Research:
Upon your arrival:

• Meet with the Supervisor to ensure to prepare for shift requirements.
• Introduce yourself to clients and participants as the interviewer.
• Administer interviews with participants
• Double-check all paperwork, including consent and other study documents to make sure they are filled out properly.
• Make sure to pay attention to their respective rooms, disinfecting and cleaning space as directed.
• Communicate with your Manager or Supervisor if you have any questions or issues.
• Conduct reminder calls to participants as directed.

Upon Closing:

• Check all paperwork and organize it into the project folder
• Scan/Upload the client paperwork to the HUB
• Close project programs as directed
• Ensure rooms are ready for the next day, by completing the CSR checklists, as required
• Ensure that all printing is ready for the next day.
• Send out a detailed nightly report.

Requirements

QUALIFICATIONS

CORE COMPETENCIES:

• Ability to multi-task
• Computer literate
• Always presents a positive professional attitude
• Strong communication skills
• Flexibility with scheduling hours
• Ability to work on feet for extended periods of time
• Professional manner and appearance
• Works well within a team atmosphere, as well as independently

This role requires in-person work at a Schlesinger Group facility. The health and safety of our team continue to be our number one priority as we have faced the challenges of COVID-19.

Education: College degree preferred or equivalent work experience.

Experience: Experience in market research or clinical research is a plus.

Computer Skills: Strong Microsoft Office/Computer Literate.

Schlesinger Group is committed to creating a diverse and inclusive environment, and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability.