Product Operations and Enablement Senior Associate - SpendHound

About YipitData:

YipitData is the leading market research and analytics firm for the disruptive economy and recently raised up to $475M from The Carlyle Group at a valuation over $1B.

We analyze billions of alternative data points every day to provide accurate, detailed insights on ridesharing, e-commerce marketplaces, payments, and more. Our on-demand insights team uses proprietary technology to identify, license, clean, and analyze the data many of the world’s largest investment funds and corporations depend on.

For three years and counting, we have been recognized as one of Inc’s Best Workplaces. We are a fast-growing technology company backed by The Carlyle Group and Norwest Venture Partners. Our offices are located in NYC, Austin, Miami, Denver, Mountain View, Seattle, Hong Kong, Shanghai, Beijing, Guangzhou, and Singapore. We cultivate a people-centric culture focused on mastery, ownership, and transparency.

About SpendHound:

SpendHound is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this introductory video from SpendHound’s Senior Product Manager!)

• SpendHound is the single source of truth for companies’ renewal information and includes:
• A comprehensive view of all software applications used with annual contract values, auto-renewal information, renewal dates, license counts, and more
• An invoice and contract management system for companies to store their invoices and contracts
• Renewal reminders through email and Slack so companies never miss upcoming software renewals
• Free advice from renewal experts to discuss price benchmarking insights and negotiation strategies for any upcoming renewals
• Companies use the SpendHound platform and procurement expert service to save time and money on their software renewals. 
• SpendHound is free for customers because customer data is de-identified, aggregated with other panelists, and used as part of YipitData market research (example report).

About The Role:

The SpendHound product is quickly growing, and we are scaling our Data team to expand our product offering and service our rapidly growing customer base. One of the biggest challenges across the entire SpendHound product over the next year is going to be effectively hiring, training, and scaling a large number of new Data team members. 

To support this endeavor and oversee the enablement and operations functions for our Data team, we are looking for a highly skilled and experienced talent to join as our first Product Operations and Enablement Senior Associate - SpendHound (official title: "Product Operations Senior Associate") on our SpendHound team.

This is a remote-friendly opportunity that can sit in NYC (where our headquarter is located), one of our office hubs (Austin, Miami, Denver, Mountain View, or Seattle), or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding. 

As a Product Operations Senior Associate, you will:

• Improve, run, and scale our new hire training and ongoing development programs to onboard 10+ new Data team members over the next six months
• Oversee key parts of our recruiting processes such as grading take-home assignments, interviewing candidates, and working closely with our recruiting teams to fill 10+ positions over the next six months
• Create and maintain documentation for Data team processes, including code in Databricks, internal data systems and infrastructure, and technical best practices 
• Collaborate with Data team members and managers to ensure our training materials, best practices, and resources allow new hires to start contributing quickly and existing team members to maximize their efficiency 
• Partner with the People Operations team to develop performance management frameworks to ensure teams are consistently hitting KPIs and performance challenges are quickly identified and addressed 
• Measure outcomes on all of the above areas and continue to iterate and refine these initiatives over time
• Work closely with the Director of Data Product on all of the above to ensure we hit our SpendHound goals