Clinical Care Supervisor - Rapid Treatment Unit

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County. 

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

JOB DETAILS
Department: Rapid Treatment Unit 
FTE: 1.0 (80 hours per pay period)
Shift(s): Days with some on-call

We are currently seeking a Clinical Care Supervisor to work primarily in our Rapid Treatment Unit (RTU).   Rapid Treatment Unit (RTU) is a 15 bed Observation Unit, admitting observation and outpatient status patients.

This is a full time role working Days and will primarily work on-site.  Note, the position will also provide support to the Emergency Department supervisory team as well.  

Purpose of this position: Under the direction of the Nurse Manager over Emergency Department and Rapid Treatment Unit (or Director) and in collaboration with others, the Clinical Care Supervisor may be responsible for the day-to-day unit operations, clinical care, and / or education processes for the unit/department. Duties may include staff supervision, patient flow, staff education, orientation and competency assessment, clinical care excellence, financial stewardship, performance improvement, coordination of patient care and safety, and serving in the Charge Nurse role.

RESPONSIBILITIES
General:

• Supports strategies to achieve Hennepin Healthcare System (HHS) nursing vision and execute Patient and Family Centered Care for every patient, every experience, and every time
• Provides leadership for developing and implementing the unit / department annual plan including monitoring scorecard indicators and updating the Visual Management Board (VBM)
• Supports hospital and unit compliance with standards of care and regulatory requirements
• Demonstrates knowledge of hospital and unit policies and procedures and participates in revising as assigned
• Promotes exceptional care and service through partnerships with patients, families, and the interdisciplinary team
• Understands and implements provisions of labor contracts
• Maintains unit environment that is clean, safe, and healing for patients
• Leads and participates in unit and organization-wide committees as assigned
• Performs delegated duties as required
• On-call duties as