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Specialist, Cyber Operations Professional - CSOC - (Weekends)

Nationwide
United Statesfull_timeVerifiedPosted 25 Jun 2025

About the role

If you’re passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide’s Information Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

We are seeking a dedicated and proactive Security Specialist to join our team. This pivotal role will investigate across domains, collaborate with other teams, present opportunities for improvement, and lead projects.

The ideal candidate will have proven experience in developing and operationalizing detection/alert improvement programs, a strong understanding of alert volumes, impacts, and pre-production tuning, and the ability to coordinate and conduct training for analysts.

The role will be a key contributor in the development and operationalization of our detection/alert improvement program, which includes developing and refining processes and procedures, ensuring off-shift analysts are fully prepared to handle new alerts and detections, coordinating and delivering necessary training sessions, analyzing new alert volumes and their impacts, and conducting pre-production tuning of alerts to prevent alert fatigue and analyst burnout.

A commitment to continuous learning and professional development, along with experience with various security tools and products, is essential. This role requires training and development through SANS courses, industry certifications, workshops, and industry conferences.

Excellent leadership and communication skills, strong analytical and problem-solving abilities, and the ability to work collaboratively with a team and independently are also required.

Join our team and contribute to a dynamic and innovative environment where your expertise will drive significant improvements and advancements in our security operations.

Shift is Friday - Sunday 8A - 8P

12 hour shifts

15% Shift Diff

Job Description Summary

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

As a Cyber Operations professional, you'll be on the front line, protecting Nationwide's members and data! You will be immersed with incident response, cyber strategy and guidance, defense optimization and scanning and exploitation. We'll count on you to provide enterprise services in forensic investigation, attack and penetration, vulnerability scanning and response, cyber defense, security intelligence, security operations and infrastructure risk management.

Job Description

Key Responsibilities:   

  • Responds to cyber incidents using industry recognized methodology, e.g., PICERL (Preparation, Identification, Containment, Eradication, Recovery and Lessons Learned).

  • Creates uplift of cyber security detection and alerts for ongoing prevention of threats.

  • Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.

  • Implements automation and orchestration for the enrichment and handling of cyber security events.

  • Supports vulnerability management via tools and processes and proactively identify vulnerabilities in the environment.

  • Assists in the planning and execution of team activities to enrich detection and prevention controls.

  • Participates in proactive cyber activity (purple teaming, threat hunting, red teaming, etc.) and expands awareness across all aspects of the MITRE ATT&CK framework.

  • Identifies critical log sources and system events used for creation and tuning of cyber security detections.

  • Maintains awareness of the cyber threat la

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Company

Nationwide

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