Community Assistant - CoLiving

Company: The Berkeley Group, a subsidiary of Valiance Capital
Job Title: Community Assistant - Co-Living
Location: Berkeley, CA (UC Berkeley Student Housing Portfolio)
Department: Property Management - Leasing
Reports To: Leasing Manager, Portfolio Marketing & Leasing Director
Interdepartmental Collaboration: Marketing, Resident Services
Compensation: $20.00 per hour

Position Overview:

The Community Assistant plays a vital role in supporting the leasing operations at a student housing apartment portfolio serving UC Berkeley students. As a key point of contact for prospective residents, you will assist with leasing inquiries, tours, applications, and general resident relations. This is an entry-level role ideal for individuals interested in gaining experience in property management, real estate, or student housing operations.

Key Responsibilities:

Leasing & Tours:

• Conduct property tours for prospective residents, showcasing available units and community features.

• Provide detailed information on leasing terms, rental rates, and apartment features.

• Assist in responding to leasing inquiries via phone, email, or in person.

Leasing Process Support:

• Help with application processing, collecting documents, and explaining lease agreements.

• Coordinate lease signings and move-in processes for new residents.

• Maintain accurate records in leasing software, ensuring all documentation is complete and up to date.

Resident Relations:

• Assist with current resident communications regarding leasing renewals, maintenance requests, and community updates.

• Address resident concerns and escalate issues to the Leasing Manager when necessary.

Marketing & Outreach:

• Collaborate with the leasing and marketing team to promote the property via social media, on-campus outreach, and events.

• Distribute marketing materials and engage with students during campus events, open houses, and tabling activities.

• Assist with the creation of social media content to drive engagement and leasing interest.

Community Engagement:

• Help plan and execute resident events to foster a positive living environment and sense of community.

• Act as an ambassador for the property, fostering relationships with UC Berkeley students and ensuring a welcoming atmosphere.

Administrative Support:

• Assist with office administrative duties, including answering phones, managing emails, and organizing leasing files.

• Ensure the leasing office is clean, organized, and fully stocked with marketing materials and forms.

Qualifications:

• Currently enrolled at or recent graduate of UC Berkeley (preferred).

• Strong customer service and communication skills.

• Enthusiastic and outgoing personality with the ability to build rapport with students and residents.

• Ability to handle multiple tasks efficiently and in a fast-paced environment.

• Knowledge of UC Berkeley campus culture and student life is a plus.

• Proficiency in Microsoft Office, Google Suite, and familiarity with leasing software (preferred).

• Previous experience in leasing, sales, customer service, or student leadership roles (preferred but not required).

Work Hours:

• Part-time, with flexible hours to accommodate class schedules, including some evenings and weekends.

• Must be available for peak leasing periods, particularly during move-in and move-out seasons.

Compensation:

• Hourly wage with opportunities for performance-based bonuses.

• Opportunities for housing discounts, depending on property availability.

The Berkeley Group is a Berkeley-based property management company dedicated to creating exceptional student housing experiences. We take pride in delivering a resident experience that goes beyond housing — fostering comfort, connection, and community for UC Berkeley students. Our team manages every aspect of operations, from leasing and marke