Inside Sales Representative with VMI

R10074117 Inside Sales Representative with VMI (Open)

Location:

Grants Pass, OR - Retail shop

How will you CONTRIBUTE and GROW?

Sells industrial, medical and specialty gases, welding equipment, power and hand tools, paint and other supplies to customers. Advises customers on tools, hardware, and materials needed, and procedure to follow to complete tasks customers wish to perform. May assist the branch with customer deliveries using
company vehicles by performing the following.

• Responsible for adherence to company policies including safety and the use of personal protective equipment.
• Provides excellent customer service to both internal and external customers.
• Ensures all required paperwork is accurately completed, including coding, costing, and pricing.
• Advises customer on tools, hardware, and materials needed, and procedure to follow to complete tasks customer wishes to perform.
• Order entry, process cash and charge orders; assist with reconciliation of cash and bank deposits.
• Communicates by phone, e-mail and in person with customers, sales staff, store managers and others, inquiring about and providing information on cost, ordering and delivery times, etc.
• Develops outgoing call strategy to support sales growth for the branch.
• May coordinate an internal transfer of product requested by a customers.
• Answers customer questions concerning location, price and use of merchandise.
• Totals price and tax on merchandise purchased by customers using computer, calculator and/or paper and pencil to prepare invoice. Accepts payment and makes change for customer purchases. Wraps or bags merchandise for customers and assists in loading and unloading cylinders.
• May visit a customer’s site for a site survey before product is delivered to customer’s location.
• Maintains neat, clean and professional personal appearance by following company’s dress code and hygiene guidelines.
• Coordinates with purchasing department any product shortages or outages.
• Maintains a positive work atmosphere by acting and communicating in a manner so that you get along with customers, vendors, co-workers and management.
• Ensures all administrative and accounting related procedures are strictly observed.
• Stocks shelves, warehouse, counters and tables with merchandise, and maintains showroom displays.
• First point of contact with Airgas customers for all welding hard goods and safety supplies related issues regarding Vending Machines and Vendor Managed Inventory bins.

• Conducts and coordinates area customer VMI program including delivery of product, restocking and re- supply as necessary.

• Monitors customer usage and suggest adjustments to product levels to ensure maximum efficiency and product turn. Monitors inventory levels at customer sites.
• Maintain VMI System by cleaning, organizing and re-labeling bins. Organizes production additions and deletions.
• Performs first level repair and troubleshooting of VMI equipment.
• All employees are expected to perform any reasonable work request that falls within the qualifications but not specifically described.
● Operates company vehicles and equipment in compliance with State and Federal DOT and Airgas safety policies and procedures to assist with hotshot deliveries in the branch as needed. A driver file is required to be set up and maintained.
o Uploads, delivers, and downloads safely to customers of hardgoods items and cylinders containing compressed gases. Returns empty cylinders to plant for refilling.
o Maintains load manifests and all other vehicle documents, ensuring they are properly completed and balanced with truck counts and shipping documents before and after deliveries.
o Performs pre- and post-trip vehicle inspections, documenting deficiencies and ensures all safety items are in good working order.
o Maintains neat, clean and professional personal appearance, and maintains vehicle appearance in a professional manner.
● All employees are expected to perform any reasonable work request that falls within the qualifications but not specifically described.

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Are you a MATCH?

To perform this position successfully, an individual must be able to perform each job duty satisfactorily.
The requirements listed below are representative of the knowledge, skills, and/or abilities required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential duties.
Required Education
● High school diploma or the equivalent, five years related experience and/or training or the equivalent combination of education and experience.

Required Length and Type