CDnA - Global Customer Analytics Director, Obesity

Career Category

Sales & Marketing Operations

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

CDnA - Global Customer Analytics Director, Obesity

What you will do

Let’s do this. Let’s change the world. In this vital role the Global Customer Analytics Director will be responsible for driving customer insights that shape strategy and key decisions for the obesity pipeline. This includes leading a team that generates insights by integrating a myriad of sources that may include (but not limited to) internal knowledge, strategic secondary analytics, and primary market research.

The individual in this role is a collaborative business partner that can align business questions with impactful insight generation approaches and influence customer perspectives on franchise/product strategy, brand building, and decisions for internal governance. They are an effective communicator and storyteller and a passionate champion of insights-driven strategy. They can proactively engage partners and drive alignment on an approach that advances thinking and enables objective and data-driven decision-making in the face of ambiguity.

This position reports to the Executive Director for Global Insights, Obesity, within Customer Data and Analytics (CD&A) but will work day-to-day with Global partners including Marketing, Value & Access, Forecasting etc.

Flexible Commuter role to Thousand Oaks, US Headquarter site. You will work on-site a minimum of 3 days a week.

Responsibilities

• Lead teams integrating insights from a variety of sources (e.g., market research, competitive intelligence, secondary data, advisory boards) to address business needs

• Lead ad hoc strategic secondary analytics to inform strategic decisions

• Clearly communicate insights and recommendations to a variety of audiences, including senior leadership, and becoming a “devil’s advocate” when needed

• Partner with commercial leadership and cross-functional partners to define and prioritize objectives, budget and work plans to meet evolving business needs

• Identify, evaluate, and manage relationships with best-in-class vendors and look for opportunities to innovate and advance capabilities

• Manage and develop direct reports, while individually leading select projects when needed

• Ensure that both routine and ad-hoc projects are in compliance with all Amgen SOPs and meet service-level expectations for quality, timeliness, and budget

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a collaborative leader with these qualifications.

Basic Qualifications:

Doctorate degree and 4 years of market research, analytics, competitive intelligence, sales and/or marketing operations experience

Or

Master’s degree and 8 years of market research, analytics, competitive intelligence, sales and/or marketing operations experience

Or

Bachelor’s degree and 10 years of market research, analytics, competitive intelligence, sales and/or marketing operations experience

In addition to meeting at least one of the above requirements, you must have at least 4 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources. Your managerial experience may run concurrently with the required technical experience referenced above

Preferred Qualifications:

• Demonstrated exceptional business acumen, strategic / critical thinking skills, and ability to influence key decisions

• Ability to independently extract, analyze, treat, and consolidate data from sources in formats with rigor and high level of accuracy and translate into actionable recomm