Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Regional Coordinator within PNC's Retail Distribution Operations - Centers of Excellence organization, you will be based in Clinton, NC.

Additional locations within the Carolinas Market may be considered.

As a Regional Coordinator, you will provide essential support to multiple retail branch regions in the Carolinas Market. Your responsibilities will include coordinating supply and equipment orders, assisting with branch scheduling needs, and managing reporting tasks. This role requires strong organizational skills and the ability to handle multiple priorities in a dynamic environment.

Experience with Excel, PowerPoint, Word, OneNote and SharePoint is preferred. Prior reporting experience is preferred.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

 

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Supports day-to-day administrative soundness of a particular region(s) by providing administrative support.
• Supports regional/market leadership by preparing and distributing reports to support their particular line of business. Acts as a communication point of contact and gathers appropriate business specific feedback.
• May serve as proxy for expense reports and expense requests. Oversees calendar management, submits work requests, processes invoices, ensures vacation, time and attendance are entered into the appropriate database.
• May respond and route customer concerns for resolution to appropriate ecosystem partners.
• Assists branches with staffing issues and distribution list. Assists with new hire paperwork and onboarding. Enrolls and tracks branch employees in training classes. Creates job requisitions for new employees.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Competitor Analysis, Data Analytics, Operational Performance, Process Control, Regulatory Compliance, Workforce Optimization

Competencies

Accuracy and Attention to Detail, Calendaring, Desktop Tools, Effective Communications, General Computer Competencies, Managing Multiple Priorities, Office Administration

Work Experience

Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary