Regional Office Manager

Company Description

Founded in 2002, KIPP Baltimore operates joyful, academically excellent public charter schools and alumni support programming that prepare students with the skills and confidence necessary to successfully pursue individual pathways to careers of highest aspiration. KIPP Baltimore enrolls approximately 1,500 kindergarten through eighth grade students in two schools on a shared campus in the former Walbrook High School building in West Baltimore: KIPP Harmony Academy (grades K-5) and KIPP Ujima Village Academy (6-8).  Including our signature KIPP Forward (formerly KIPP Through College) program, we support more than 3,000 current students and alumni.

KIPP Baltimore is part of the national KIPP Public Schools network. KIPP (Knowledge Is Power Program) began in 1994 with 47 fifth-graders as a college-preparatory program housed within a public middle school in Houston, Texas; today, we are a network of 280 schools, 15,000 educators, and 175,000 students and alumni. All KIPP public charter schools are locally-run, non-profit organizations; each region is governed by a board of directors.

Job Description

The Regional Office Manager is charged with ensuring smooth day-to-day operations of the KIPP Baltimore Region.  Through the management of Human Resources, AR/AP, regional operations support, and administrative support to the Executive Director, Chief Academic Officer, and Chief of Staff, the Regional Office Manager plays a critical role in supporting school teams and regional leaders to execute on the mission and vision of KIPP Baltimore.  The Regional Office Manager reports to the Chief of Staff.

KEY RESPONSIBILITIES:

Regional Operations Manager responsibilities include, but are not limited to:

• Human Resources/Payroll:

  • Enter, manage and maintain accurate and up to date employee information and database with fidelity.

  • Review employee time punch edits to ensure accuracy and consistency

  • Run bi-weekly payroll for KIPP Baltimore operator employees.  Accurately execute payroll processes for Baltimore City Public School employees consistent with BCPSS policies and procedures.

  • Provide assistance with problem troubleshooting and resolves employee pay discrepancies

  • Manage benefits for all KIPP Baltimore operator employees.  Serve as point of contact with benefits providers, lead education opportunities on benefits offerings, manage annual open enrollment process, trouble-shoot benefits related questions for staff.

  • Coordinate the onboarding process for all KIPP Baltimore employees as part of our Regional Operations Team.

  • Generate in-house referrals through original and innovative referral programs.

  • Manage other day to day HR operations (onboarding, employee relations, compliance, outplacement counseling, exit interviews, etc.)

  • Provide advice and guidance to senior leaders on employee issues.

  • Serves as the primary liaison with Baltimore City Schools, which employs the instructional staff assigned to KIPP Baltimore schools, for HR related matters, particularly the Office of Human Capital, including managing the following:

    • Address human capital questions from KIPP Baltimore leadership and staff regarding benefits and compensation.

    • Keep abreast of changes in City Schools’ policies, procedures, and negotiated agreements.

    • Provide advice and training to KIPP Baltimore leadership on full employment life cycle.

• Finance: 

  • Accounts Receivable:

    • Responsible for full cycle Accounts Receivable function including managing A/R Inbox, desktop deposits, cash collections, posting of cash and sending invoices and statements

    • Receive, research and resolve a variety of routine internal and external inquiries concerning account status, including communicating the resolution of discrepancies to appropriate persons

  • Accounts Payable:

    • Manage the A/P system (Anybill) to ensure that all invoices receive timely approvals, GL accounting coding on invoices is accurate, and invoices are paid in a timely manner.

    • Mail/Distribute signed checks including assembling check payment advice to invoices

    • Assists with reconciling vendor statements, including asking vendors for missing invoices.

    • Assists with the credit card process including gathering all receipts from cardholders timely to meet the month-end credit card journal entry deadline.

    • Manage the employee expense report system to ensure receipts are attached and approvals received in a timely manner to meet month-end close

  • Maintains financial records in accordance with document retention policies and procedures

  • Insurance:

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