IT Project Manager - Remote

ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future.

ICF is a purpose-driven company with a strong culture and underlying values that prize diversity, opportunity, equality, and respect. Our core values include Embracing Differences, and we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of differences.

We are seeking to hire a Project Manager to be responsible for leadership, delivery, and oversight of ICF’s engagement serving the United States Department of Agriculture (USDA). In addition, you will be responsible for developing and managing relationships with clients to ensure close collaboration on existing engagements and to develop future business opportunities.

The ideal candidate will be a strong leader who combines an entrepreneurial mindset and practical 'get it done' work style with deep subject matter expertise in IT solution delivery including business requirements, software design, development, and implementation, agile program and project management, and quality assurance. Exposure to large scale federal programs and initiatives and services, managed services, or information technology operations is fundamental to this position. Applicant must possess superb communication, analytical and time management skills. In addition, they must demonstrate ability and desire to continually learn new technologies in a changing environment; analytical and problem-solving way of thought; overall resilient, flexible, and enthusiastic personality.

ROLES AND RESPONSIBILITIES:

Customer Delivery Excellence

• Serve as the single point of leadership for Program and own end-to-end accountability for Program delivery by driving engagements/programs to successful completion - current program involves supporting enterprise modernization efforts for multiple systems.

• Engage with client leadership to ensure proper expectation settings

• Manage project teams’ daily activities, projects and tasks to focus on adhering to best practices, high standards, and on time delivery to the customer.

• Manage customer expectations and maintain constant contact with the customer base at several levels to solicit feedback, resolve issues, and ultimately achieve customer satisfaction through proactive communications.

• Anticipate and identify potential problems or risks for both the project and present alternative solutions to problems.

• Ensure agile methodologies enforce project standards throughout the duration of the Program.

Business Development and Account Management

• Foster positive client relationships to help identify new business opportunities at dedicated agencies within the Federal space.

• Develop customer relationships with executives and senior agency leadership.

• Participate in the preparation and review of technical and cost proposals.

• Network and identify new channels for exposure of the company to prospective clients.

Organizational Leadership

• Participate in recruiting, training and professional development programs.

• Collaborate with other program managers to enhance the corporate operations and infrastructure.

REQUIREMENTS:

• Bachelor's Degree

• 6+ years of agile IT project management experience

• US Citizenship is required (required by the federal government for this position).

• Must be able to obtain Federal Public Trust clearance.

• MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.

Required certifications:

• SAFe V.5 or higher certification

• PMI Project Management Professional (PMP) certification

• Salesforce Certified Administrator

• Scrum Master Certification

PREFERRED QUALIFICATIONS:

• MuleSoft experience highly preferred

• Proven track record of leading enterprise scale, complex technology programs successfully

• Experience with agile software modernization efforts

• Successful track record of delivering programs on scope, on time, on budget, on quality and on benefit

• Demonstrated ability