Sr. Supervisor, Lab Operations- Swing Shift

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position:

Intuitive Surgical designs and manufactures highly complex mechanical systems (including instruments and accessories) for use in surgery. The New Product Verification Department is devoted to assuring safe, reliable, and effective products that exceed patient, surgeon, and hospital expectations. The department plays a vital role in product and process quality, in new product development and production, and in the quality of da Vinci Surgical System product lines, including endoscopic instrumentation, and supporting accessories.

The Supervisor, Lab Operations will manage a team of dedicated individuals within new product development that perform testing to assure quality of new designs and identify issues related to new designs and processes. Additionally, the supervisor will be responsible for coordinating maintenance and repairs of the test lab and equipment.

Roles and Responsibilities:

• Execute supervisory functions for lab technicians, including:
  • Timecard approval and time off coordination
  • Development plans, performance reviews, raises, and bonus determinations
  • Enforcing adherence to lab safety procedures, department operating procedures and work instructions
• Establish project test scheduling and technician project allocation
• Coordinate improvements/moves with Facilities department
• Identify and execute efficiency improvements in the lab including layout optimization
• Coordinate preventive maintenance of equipment
• Establish equipment schedule/workload
• Oversee inventory of test lab consumables and complete ordering to maintain supplies
• Coordinate equipment/fixture calibration
• Coordinate biohazard disposal
• Participate in cross functional projects and execute on assigned tasks
• Evaluate, trend and present appropriate lab metrics and escalate when appropriate.
• Report performance metrics

Qualifications

Skill/Job Requirements:

Required:

• Three to Five years individual contributor experience with at least one year prior management or project management experience (Two or more years of supervisory experience preferred)
• Demonstrated ability to supervise and mentor personnel
• Demonstrated understanding of (or aptitude to) understand product development lifecycles, design change and document change control, process verification and validation methodologies in a medical device environment
• Demonstrated ability to be a quick learner and understand complex products and processes
• Demonstrated ability to work autonomously and with minimal supervision, multi-task, and handle tasks with contesting priorities effectively
• Good analytical, problem-solving, and root-cause analysis skills
• Change agent with energy, passion, and enthusiasm to drive change
• Excellent verbal communication and writing skills in the context of reports, business correspondence, procedures
• Integrity: Accepting and adhering to high ethical, moral, and personal values in recommendations, communications, actions, and when dealing with others
• Ability to think strategically, working with key stakeholders to resolve resource allocation issues
• Proven computer skills and experience with Windows operatin