Business Line Liaison (US) - Core Ops Control Management/FCRA COE

Work Location:

United States of America

Hours:

40

Pay Details:

$68,640 - $102,960 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Personal & Commercial Banking

Job Description:

The Business Line Liaison (BLL) supports the execution of all risk and governance activities within their designated line of business area of responsibility (LOB).  The BLL serves as the point of contact for key risk and governance activities, and coordinates actions, responses, and documentation for the business.

Depth & Scope:

• Acts as the point of contact for the Line of Business areas of responsibility (LOB) for any potential self-identified findings and document the control breakdown and root cause & communicate to relevant parties, taking the lead on low and some medium findings, and potentially drafting for some high risk findings
• Acts as the point of contact for the SSG&C Audit/Exams and remediation team for any key information, actions, responses, or remediation required by the LOB; Coordinates with the LOB to fulfill these requests, or for other tasks as required
• Draft action plans for all issues and findings within LOB
• Coordinates all closure activities to ensure all action plan deliverables are met, and document the remediation implemented by the business, and provide any necessary guidance or conduct any necessary activities for the LOB.
• Prepares all closure packages or required templates for all findings and issues in the LOB, get LOB approval, and submit to 1B SSGC
• Acts as the point of contact for the LOB for any potential incidents/events and notify or engage the Operational Risk and Framework Execution pillars of the 1-B (SSG&C) as required.
• Coordinates the fulfillment of any requests by an Examiner, Auditor, or other requestor, working with the LOB, drafting commentary or other deliverables as required
• Acts as the point of contact for any potential issues from exams, reviews, or other testing, to ensure LOB management is aware, and participate in the information gathering and discussions on the finding
• Supports the LOB BCP, ensure the plan is up to date, in line with the risk appetite, and all annual activities are completed as required
• Assists the LOB in identifying process impacts and change requirements related to regulatory projects managed by the Compliance Regulatory Office
• Acts as the point of contact for the 1B QC testing team, and provide responses to address 1B QC testing questions, remediation, or other actions as required, coordinating those responses with the LOB.  Including but not limited to Compliance, ORM, and RCR Credit findings. 
• Serves as the primary representation at the QC Weekly status report meeting for LOB to discuss all failures, and determine if an issue needs to be opened
• Coordinates the completion of any required change management forms (including the CRA, PIA, and DIA), and support the change management initiatives as needed
• Supports changes for Policies and Procedures as required, in partnership with the Business Management Group (BMG)
• Supports other processes or deliverables for SSG&C on behalf of the business line – including but not limited to: EUCs, Models, and Vendor Management as needed

Education & Experience:

• Bachelors Degree and/or equivalent experience
• 5 plus years Business Line Experience in Core Bank Operations
• Strong Understanding of Risk & Controls
• Experience drafting Risk & Control documentation including, but not limited to:  Issue responses, action plans, issue summaries, or other audit or regulator commentary
• Project management experience to manage multiple requests and projects
• Strong communication skills, both written and verbal, including with executive management

Preferred Qualifications:

• Issue and Exam management experience in relation to FCRA regulation

The above statements are intended to describe the g