Senior Administrator - Risk Management

Overview

POSITION TITLE (Oracle title)

SENIOR ADMINISTRATOR

 

WORKING TITLE

Senior Administrator-Risk Management

 

SCHOOL/DEPARTMENT

Risk Management and Safety

 

LOCATION

Crossroads III, Cary, NC

 

PAY GRADE

Senior Administrator Band 3

 

FLSA STATUS

Exempt

 

ELIGIBILITY FOR EMPLOYMENT CONTRACT

No

 

WORK WEEK SCHEDULE

Monday-Friday (occasional evenings and weekends) Position is available for a Hybrid Telework workweek 

 

POSITION PURPOSE:

Leads claim management process from inception to completion, (enters loss reports in database, obtains official reports, obtains estimates of damage, recovers amount of damage from the party responsible for damages, and obtains payment from third-party administrator when appropriate).  Analyzes loss data and makes recommendations for reducing exposure to losses. Develops and communicates risk procedures for school and central services staff. Ensures that all applicable state and federal laws related to workplace safety are followed and that other safety initiatives in the school environment are specifically aimed at reducing the school district’s risk. 

 

MINIMUM QUALIFICATIONS:  

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

• Extensive knowledge of public laws and school district policies, regulations, practices, and procedures; ability to understand and explain laws, regulations and procedures;

• Extensive knowledge of Microsoft Office, specifically Excel, Word, and Power Point; Google Apps; Business or Claims applications;

• Considerable knowledge of industry claims management standards, actions, claim investigation, processing and procedures, considerable knowledge of principle and procedures for the investigation and processing of insurance claims;

• Excellent critical thinking and problem-solving skills;

• Excellent interpersonal and communication skills; ability to work in a team environment and independent; interact with all levels of staff and management with diplomacy and tact;

• Ability to communicate clearly and concisely both in oral and written form using variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;

• Ability to accurately read, interpret, and comply with Wake County Public School System (WCPSS) departmental procedures;

• Ability to be primary department contact to develop and deliver effective training, presentations, and communication to a variety of audiences to both internal and external stakeholders;

• Ability to have sensitivity to legal responsibilities regarding matters of a sensitive or confidential nature;

• Ability to work well and value team environment that values an open exchange idea;

• Ability to document information and prepare accurate and concise written reports; develop and maintain recordkeeping systems and procedures;

• Ability to conduct problem analyses and make recommendations;

• Ability to maintain effective working relationships with school system staff, external agencies, attorney’s, parents, and the public. 

 

EDUCATION, TRAINING, AND EXPERIENCE

• Bachelor’s degree in risk management, public/business/finance administration, or related field;

• Five years of experience in risk management, business/finance administration, public administration, or related field; OR

• An equivalent combination of education and relevant experience sufficient to successfully perform the essential duties of the position may be considered.

 

CERTIFICATION AND LICENSE REQUIREMENTS

• Must hold and maintain a valid motor vehicle operator’s license according to the State of NC requirements.

 

PREFERRED QUALIFICATIONS:

• Ability to complete the Occupational Safety and Health Administrator (OSHA) General Industry Regulation Fire and Life Safety, Accident Investigation training;

• Completion of OSHA General Industry 10 hour or 30-hour course;

• Experience in Risk Management and Insurance, Public School Administration, or related field;

• Experience in delivering professional development in person and virtually.

• Experience in Oracle systems and/or claims processing;

• North Carolina Department of Insurance (NCDOI) Adjuster’s License;

• Certified School Risk Manager (CSRM) cer