Housekeeping-Porter

We are seeking a proactive and energetic Housekeeping Porter to ensure the seamless operation of our guest room readiness and service delivery. This is an entry-level, highly active position perfect for someone looking to start their career in a premier hospitality setting. Your primary goal is to provide outstanding guest service by efficiently fulfilling requests and keeping hallways and common areas pristine.

You will be the vital link between the guest and the housekeeping team, managing the logistics of linens, amenities, and guest items (like rollaway beds or cribs). Your dedication to accuracy and attention to detail will ensure Room Attendants are always stocked and ready, while your initiative will keep our hallways and public areas free of dirt, smudges, and fingerprints. If you have a strong work ethic and the ability to handle a physically demanding role while maintaining a positive customer interaction approach, you'll be a key part of our team's success.

• Guest Service & Delivery: Promptly fulfill and deliver service requests, including rollaway beds, cribs, portable refrigerators, chairs, and other amenities to guest rooms.

• Room Preparation Support: Prepare vacant rooms for cleaning by collecting soiled linens and refreshing basic bathroom/bedroom items; accurately report hotel vacancy status.

• Linen Management: Efficiently deliver and collect laundry to and from the warehouse; stock linens for room attendants and ensure all carts are replenished throughout the day.

• Public Area Maintenance: Conduct routine cleaning of public areas, including emptying trash, thoroughly dusting all applicable areas, and keeping hallway walls and doors free of dirt and fingerprints.

• Specialized Cleaning: Clean and maintain all vending machine areas and linen closets daily; spot clean walls and wall coverings as needed.

• Safety & Reporting: Report hotel damages and maintenance problems to the supervisor; complete and turn in daily assignment sheets and keys.

• Equipment Care: Perform preventative maintenance on equipment and supplies; ensure all equipment used (including carts) is cleaned and properly stored at the end of the shift.

• Experience & Education: High School Diploma or General Education Degree (GED) preferred. This is an entry-level position and requires little to no previous work experience.

• Physical Stamina: Must be able to perform work that involves substantial standing, walking, pushing, and pulling bulky carts for long periods. Must be able to lift and carry objects up to 50 lbs.

• Knowledge: Knowledge of cleaning chemicals, proper storage and usage, and basic understanding of biohazards and required personal protective equipment (PPE) is a strong asset.

• Competencies: Must demonstrate strong Accountability, Accuracy and Attention to Detail, Initiative, and Teamwork.

• Interpersonal Skills: Ability to effectively communicate with guests (Customer Interaction) and maintain a professional status through interdepartmental relationships.

• Work Schedule: Must be available to work varied shifts, including weekends and holidays, as needed.

Do you like jobs that rock? Are you fun and highly motivated? Do you like to take on team-based challenges and deliver high-quality work? If so, then you may be a great candidate for our Hard Rock Hotel & Casino Tulsa team! 

Hard Rock Hotel & Casino Tulsa is Oklahoma’s premier gaming and resort destination.  This award-winning resort features 2,600+ electronic, poker and table games, 35,000+ square feet of ultramodern meeting and convention space, an 18-hole championship golf course, multiple food and entertainment venues, and a 2,700-seat event center. Hard Rock Hotel & Casino Tulsa is the flag ship of Cherokee Nation Businesses’ hospitality division.

Here's what awaits you:  

• Health & Wellness: Choose from top-notch health plans, 24/7 Telemedicine access, and on-site health clinics (at select locations).  

• Financial Security: Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays.  

• Work-L