Manager of Regional Operations (MRO) – Neuroscience – Cobenfy - Central and West

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

We are seeking an individual with a track record of strong leadership, compliant execution, and a winning mindset to join the Neuroscience Sales Strategy & Operations team to support the Central and West regions during the launch of COBENFY. This individual will partner with the Central and West Region Sales Leadership Teams to pull-through business-related functions. The selected candidate will have a high level of exposure to senior sales and marketing leadership across our business unit and will be a key member of the Sales Strategy & Operations team. 

This position will report into the Director, Sales Strategy & Operations and have a dotted line reporting relationship with the Central and West Region Business Directors (RBD).

Even more specifically, the successful candidate will excel at:

• Collaborating with the Central and West Region Sales Leadership Teams, on the development and execution of the regional business plans and the business review process 

• Providing recommendations to improve regional sales performance through proactive analysis of region, district and territory performance.  This includes, but is not limited to business analytics, sales messaging, strategy and tactical planning.    

• Leading the planning and execution of the sales communication plan, including the Regional or National meetings, e-mail correspondence, slide deck creation and management, teleconferences, and associated compliance/legal review.

• Managing the inquiry/resolution process as needed for the sales team (e.g. triaging and following up on Clarity/ServiceNow tickets, ad hoc requests from home office and field, tracking People Services and Help Desk Tickets, etc created by the sales team).   

• Contributing subject matter expertise and/or managing operational support of field-based systems (e.g. OneLook, Veeva/InterAct, customer alignments, Call Planning Process, e-Roster, HCP Connect, MS Teams, a:Coach, SharePoint, Workday, MyBMS, Survey’s, etc.).

• Tracking the allocation and utilization of resources (e.g. promotional program budgets, marketing materials, etc.) and region adherence to BMS policies and procedures.

• Partnering with the home office operations teams and necessary functional areas to troubleshoot regional operational issues (e.g. relevant BMS systems).

• Assisting with the new hire on-boarding process as it relates to operational, analytical systems and business processes.

• As needed, leads projects to support the brand (e.g. field/tactical component to local professional society meetings, etc.), roll out of new technology and assist with POA planning/other meeting planning opportunities.  

• Working with the Leadership Team to rollout the annual Objectives setting process.  

•  Driving a strong culture of development, growth, diversity, inclusion, rewards and recognition. 

Qualifications

•  5+ years of pharmaceutical or relevant sales experience.

• Well documented examples of strong leadership, strong compliant execution, and a winning mindset.

• Demonstrated ability to deliver on sales objectives with a track record of strong sales performance.

•  Experience with the Psychiatric customer base and market industry knowledge preferred (but not required).

•  Successful experience working with local sales matrix team to accomplish business objectives.

• Demonstrated experiences partnering with Sales Leadership (e.g. DBMs) to support the execution of approved brand tactics, onboarding of new representatives, and assisting with training sales skills, business planning and product knowledge.

• Ability to impact and influence others wi