Senior Manager, Mainframe Academy

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things!  We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.  

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose: Honesty, Reliability, Curiosity, Collaboration, and Passion. 

About the role and what you'll be doing:   

As a Senior Manager, Mainframe Academy, you will play a pivotal role in driving strategic learning initiatives to close critical skills gaps, enhance workforce readiness, and build a future-ready organization. You will lead the design, development, delivery, and evaluation of training programs for associates at various levels, collaborate with internal stakeholders and external partners, and oversee the professional development of a diverse talent pool. This is a global role, responsible for onboarding new hires in US, Europe, and India through the Mainframe Academy (MFA) program. You will play an active role in the recruitment process for these new hires, ensuring the right talent is brought into the organization to meet the needs of Operations. The ideal candidate is passionate about fostering a culture of learning, leveraging data to inform strategies, and aligning talent development with organizational goals.  

Responsibilities 

• Develop and drive the strategic direction of the Mainframe Academy (MFA) program globally, ensuring alignment with organizational goals, operational requirements, and long-term talent development priorities. 

• Collaborate with subject matter experts and leadership teams to design, re-evaluate, and enhance technical and role-based learning programs. 

• Bring best in class sustainable approaches to ensure high-impacting learning experiences – whether in person or virtual, or asynchronous/ self-paced. 

• Foster a culture of continuous learning by coordinating the development of new learning resources such as online training, simulations, microlearning, just-in-time learning resources, and hands-on labs. 

• Explore and experiment with innovative techniques that maximize learning experiences. 

• Regularly review and refine learning programs to ensure alignment with broader organizational goals. 

• Partner with Recruiting and Workforce Planning teams to execute talent pipeline strategies, including recruiting activities, job fairs, and career development programs. 

• Act as a liaison with colleges, universities, and technical schools to integrate relevant courses into their curricula and establish a strong talent pipeline. 

• Collaborate across departments to implement and document new processes that support learning and development. 

• Drive effective communication across all stakeholders, partners, team members to facilitate optimal collaboration and visibility, and accelerate decision making across learning programs. 

• Provide coaching and mentorship to team members, fostering their growth and strengthening the organization’s L&D capabilities. 

• Identify and address risk associated with talent shortages and skills gaps, creating contingency plans to ensure business continuity. 

• Automate methods of evaluating program effectiveness. 

 

We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.  

 

Required Qualifications  

• 5+ years of relevant experience or BA or BS degree in a relevant field such as training and development, instructional design, instructional technology, education technology, organizational development 

• 5+ years of program or project management experience 

• 2+ years of experience managing a team of learning experience designers 

• Experience using data and metrics to determine and drive improvements 

• 2+ years of experience with a Learning Management System 

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